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Businiess name:
Village La Salon Day Spa
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Review by:
citysearch c.
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Review content:
Prior to making an appointment for my sister, I called to ask what the price ranges were for a hair cut. The owner said between $50-$75- It all depends on the length of the hair. I said my sister's hair is below shoulder length. She said it will be $50. Feeling that this is a reasonable price, I went ahead and made the appointment.
My sister was really upset with the haircut and said that she cut her short hair, shorter than she wanted! She was furious, gave her credit card, signed, and walked out. I was with her and felt that the owner may have charged her too much, and I was right. She charged her $60! I was furious. I called her to ask her why she did that and she made an excuse that the price depends on the style. She lied because earlier she said it depends on the lenght! Also, I got a haircut from her in April and my hair was upto my midback. She had charged me $50.
Did not meet her customer's needs and lied about the price--- unacceptable!
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