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Businiess name:
Wells Fargo Bank
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Review by:
citysearch c.
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Review content:
We arrived for our appointment at 2pm, but Ricardo the manager was gone for the day, and Ninnette had not even begun to search for the documents, much less print the hundred or so pages we needed. She couldn't find them, hard-copies or on her computer's network. She tried our socials and still couldn't. So she doesn't know how to find our documents, then goes away -- we thought to find them. I go to her desk fifteen minutes later, and I don't know what she's doing, but when I suggest she calls Ricardo, she does and he directs her to where she might find them. Half an hour later, at least, she comes out of a back room and says "they're printing, but have the wrong date," and she can't change it. The office from which the papers originate closed at 2pm. So you can see that if she had done her job and been READY by 2pm when we arrived, she would have caught this problem. I point this out. She blames me for the wrong date -- I should have come in last Saturday, which is the date on the do
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