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Businiess name:
24 Hour Bath
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Review by:
citysearch c.
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Review content:
overall everything was great, although the salesman spent several hours talking when everything could have been wrapped up in an hour or less. There were things he claimed to know about, but didn't really know. Also he did not write things down correctly on the contract, which ran into miscommunication down the line, but in the end everything was eventually resolved. If he would have wrote down specifically what I wanted properly, I probably would have saved more money.
RESPONSE FROM 24 Hour Bath, Inc.:
Thank you for your review Samantha. I am happy to hear that we were able to give you the bathroom of your dreams!
Our goal at 24 Hour Bath is to provide the best service possible and always exceed your expectations. All of our employees receive thorough training so that our clients receive the best service - from the initial contact with our company to the follow-up after the work has been completed. Additionally, our process is to have our project manager meet with our clients to confirm every detail on the contract and obtain sign-off. This is an added step we take to avoid errors or miscommunication that may have occurred at contract signing.
I apologize for the miscommunication on your project. We have handled this situation internally, and it will not happen again.
Thank you for your business and support of 24 Hour Bath!
You are a wonderful client, and it was a true pleasure to serve you!
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