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Businiess name:
Elegant Alterations
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Review by:
citysearch c.
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Review content:
A few months ago I went to Elegant Alterations to have my wedding dress hemmed a few inches and add a bustle. Everytime I went to pick up my wedding dress the dress was not ready like promised and the owner was very rude to my mother and me. The dress was not ready until the day before the wedding!!! The owner acted like I was bothering her everytime I came to pick up my dress (the day we had both agreed I would pick up my dress) She could never find my wedding dress in her pile of clothes and when I finally got the dress back it was wrinkled and the stich work was SLOPPY! She always seems like she is having hte worst day ever. She was always insulting me because I wanted to know how much it would cost. She kept saying ""IT is your wedding...don't worry about it"" Well when I went to pay it was 5x's the amount of the other quotes i had received!!!!! I kept watching her drag people's clothes across the floor, drop them, and step on top of them. Every time I was there to pick up my dress other people were there to pick up their clothes, which she could not find or had not begun!!! no customer service!
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