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Businiess name:
Bay Bright Carwash & Detail
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Review by:
citysearch c.
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Review content:
I've been getting my vehicles washed here exclusively for several years. They do a decent job. My car or truck usually still has spots of dirt on it, but I don't complain. I usually wipe it down myself when I get home. About half the time I'll get a hand wax too. \r
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Today, they offered me the ""manager's special"". I asked the guy if that included the hand wax and he said yes. I paid my money and waited about an hour and 15 minutes. I watched the whole detailing and when she said she was done I complained because she had not hand waxed the truck. The manager (same guy who assured me it included hand wax) came over and said the manager's special did not include hand wax. I reminded him that I had asked about it before hand, and he completely denied it. Essentially called me a liar....right to my face. I couldn't believe it. You think you know a business...then somthing like this happens. Ya try to be a loyal customer....\r
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I'll be taking my car washing money somewhere else from now on.
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