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Businiess name:
GI Motorsports
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Review by:
citysearch c.
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Review content:
The mechanical service is for the most part very good & some very nice people (great guy named Matt? who did an excellent repair!) BUT
the owner (I think it's him-only heard his voice over phone) is a bit of a jerk-making the shop a stressful & difficult place to deal with.
I picked up my car after dropping it off for 10 days total to do repairs. I had extended it from 5 to 7 days because I was out of town (no problem) but was told rudely that the extra extension was a huge hassle because they had no space. Fine by me-but perhaps they could have mentioned this when I dropped it off? I had thought 7-10 days was pretty reasonable & didn't expect them to fix it so fast...
Picked the car up & it had to be jump started-battery had died because they left it unlocked, since it had to be moved so much. The insinuation was this was my fault because I was inconsiderate enough to burden them with the car for so long.
Car battery died 2 weeks later on a Saturday & I needed emergency road service to resuscitate it. When I called the owner (Renee I think??), the nasty response was he had no time to fix it that day, it would be $100 to charge it, & of course it wasn't their fault the battery died, they don't drive customer cars! When I politely explained what happened, telling him about the jump start, he virtually hung up on me.
My VW will continue to break down, but I have to believe there are more polite, equally skilled mechanics that can assist me!?
UPDATE: After 2 emergency repair jump starts & 1 charge, AAA told me the battery was dead & they replaced it. I'm not seeking a reimbursement because it was under warranty & this happened on a weekend, but still quite a hassle...
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