I've posted the following review on Google Maps before and I'm posting it again:
I live downtown on Kirkwood and my pizza came at least an hour late, about an hour and 15 minutes after I called in fact, even though I was told it would only be a 45 minutes wait.
I called Avers back to address this issue and all I was told by the "manager" was that he or "they, couldn't do anything about it", and that they usually "don't do anything" about late pizzas.
My friends and I had been regulars and even though I didn't have bad experiences like this as often, they commented that Avers had been rude towards their similar concerns various times before and have charged one of my friends' credit card even after it has been declined, causing her bank account to go into a negative, all without telling her a thing until she called about her pizza not being delivered.
Overall, whether our cases are an anomaly or not, it has been a very disappointing experience, especially since we were not compensated for a pizza that either was delivered late or made late. We have proof that's the sticker on the pizza box and we compared the time.
As tasty as their pizzas can be, we're not planning to support Avers anymore.
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