I took my car in to the Midas location on Roosevelt Road in Chicago. I needed my brakes repaired as well as a new tire.
I called ahead to make sure they would be able to service my car on a Friday. I dropped my car off (at the time I had requested) and was told I would be called after the estimate was ready.
By 4pm, I still hadn't received an estimate, so I called and was told it would be ready in a half hour. Still no phone call and the shop was to close at 6pm. At 5, I called again, and was given an estimate, but told that my car wouldn't be ready until noon the next day and my tire would be fixed. Fine by me.
My husband and I went to the shop to pick up the car on Saturday. It still wasn't ready. We waited in the shop for 3 more hours before the car was ready, but I was told then that the tire couldn't be fixed.
In the end, my car was fixed, but I had to go to another shop to get a new tire.
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