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so so food, so so service, a bit over priced - Review by Encore H | Sushiman

Sushiman

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so so food, so so service, a bit over priced 8/7/2005

We went there for dinner on a Sat, wait to be seated for about 5-6 mins, with no one in front of us and the restaurant was not busy, the waiters were chating with customers, the girl stand at the front cashiers desk did not bother to greet us, finally I told her we need a table for four, she then asked me to wait then kept doing whatever she was busy at and got back to us about 3 mins later, point us to a table, which I don't like so I asked if we may have that empty table in the corner, she asked us to wait again, then waited to check with one of the waiter see if that;s ok, the waiter was busy so she turned and told us they were expecting large party that evening so it's not conveninent, the waiter she was waiting for heard her told her it's ok, at the time the restaurant was about 2/3 full, there are still plenty of table around, I was not happy but since we got our table, we did not complain, we then ordered our food, a sashimi deluxe plate and a combination dinner entree with teriyaki steak and ebi fry, the sashimi was pretty good, but the dinner entrees was below average, but acceptable, service during dinner was ok, they are polite, and that's about all I can say about the servie, after we finish our dinner, we showed the waiter the Entertainment discount card which will give us 50% of the meal up to $20 dollars, the waiter asked us if we know the policy, I said yes, but he decide to "let us know the policy" again anyway- the discount is 50% off up to $20 and the tip is based on the charge before discount, I do intend to pay proper tip so I have not problem and told him we know the policy, but what I do not feel comfortable is that when he brough the bill, he told us he charged the tip automatically already, he charged 20%, I was very pissed off that he did not asked me first what I want to do with gratuities before he charged to my credit card, I guessed he had lots of bad experienced before but still I am pretty bad, too bad we were in a rush at the time so I did not argue, but II will never go back to that restaurant again. more
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