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Terrible - Review by citysearch c | Pep Boys

Pep Boys

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Terrible 7/2/2011

I'd give no stars if I could. This place blows. They always f up every part I order here. My wife was nice enough to take my dead battery in to get a new one this morning before she had to go to work. Well they gave her one with the posts reversed. When I called the schmuck at the counter to tell him what happened, he said I could exchange it if it makes me feel better. Moron it won't just make me feel better, it will prevent my car from blowing up and killing me. I asked if they could pick me up and of course they declined. So I had to walk over a mile to the store with the battery. Did I mention it's about 115 today? When I got there they tried to convince me I was wrong. They first lied to me and said my core battery was gone so I couldn't point out the error. But then they took me to it and sure enough, the posts were reverse from what they gave me. I only go in emergencies and they let me down every time. more
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