My wife and I went to Zuma to use the batting cages since we both have been out of sports for at least 23 years. We get there and the lights are not even turned on, the place looked like it was closed form a distance. The batting cages token machine kepted on plugging up when you put the tokens in. The softballs would not go to the return to reload the machines, you would have to walk down and push the softballs to the reloader tray. The softballs would get stuck and not come back to the batter. The place is run down and nobody that works there seems to care about it's customer's!! Two Hispanic men where going down to the machines and loading the baseballs by hand and not paying to use the machine, talk about LIABILITY. Then I did not learn, as I said it being close to my house I decided to try ZUMA one more time, thinking they had a bad night the night before. The ads on the interent say they open at 12:00 p.m., but the signs on the doors say they open at 4:00 p.m., so I go back at 3:45 p.m. and waited in my pickup until 4:00 p.m. and I go to the door and it is locked, NO lights on and other people waiting outside and it is still closed. I wait there until 4:20 p.m. and still nobody has showed up to open the doors and let customers in. A worker that was there waiting to get in, said they were not open yet and about 5 minutes after that and worker came up and rang a bell under the mailbox on the wall and still nobody opened up. Finally my self and about 8 other people just left. From my experience it is a horribly run establishment, with absolutely no LEADERSHIP in apparently any of the so called management positions. I would not reccommend this place, ZUMA, to anybody. I will drive to a batting cage further away than give my money to people who do not care. THIS PLACE IS TERRIBLE, do not spend your money here, you will be disappointed!!!!!!
Pros: close to my house
Cons: dirty/cluesless/worthless
more