My girlfriends and I decided to have a ladies night out, and we had a terrible experience! The service was extremely slow, but that could be forgiven because the poor girl had a huge section and was being run ragged. But what is unforgivable is that that when we went to close out our tabs, one friend noticed that there were a bunch of drinks that she didn't order on it. We told the server and she said she knew that we didn't order any of those drinks, and she would find out what was going on. She said apparently someone had been going around to the different bars in the place and putting drinks on my friend's tab. The server said she would have the manager take care of it. Well the manager Annette comes out and says she can't do anything about it because she didn't have proof that we didn't order the drinks. We told her we didn't, and our server told her we didn't, so basically she called us liars and said she wasn't gonna do a thing anyway. It was 30 dollars extra on her tab! When we asked her how any of us could ever feel comfortable coming back and spending our money there she said, "Well that would be up to you." And then she walked away from us! I can tell you right now that even if it costs me 10 times more than what they overcharged us I will spread the word about the horrible customer service at the Westerner Club.
Pros: None
Cons: Overpriced, and they charge you for things you didn't order.
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