We've been buying our appliances from Nilson's for years, have always had good in store service, and find they carry good products as well. I've never had to deal with contractors personally because we did the installations ourselves or hired a contractor we knew. As far as repairs on appliances they are pretty much done once the sale is final, you are referred to Poulsbo repair service, and plan on a two week wait for any repair service. I've found they will work with customers to beat the best deal out there on the product as well.
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