Over the years, I have had numerous facials at many different places, but the facial I had recently at Urban Retreat was the best ever! My esthetician, Kimberly, was fabulous! As soon as she introduced herself, she immediately sat down beside me and started asking about my skin concerns. After a short discussion, she led me to the room, which was clean with a relaxing ambiance of soothing music and dimmed lighting. The facial was wonderful with Kimberly informing me along the way of what she was doing and how it benefited me personally. The massage was so relaxing that I nearly fell asleep. Once it was over, she asked me how I felt and asked if I had any further questions, which she also answered. It was refreshing to have someone completely concerned about all of my needs and address every one of them in such a relaxing way. I left feeling like a new person and will definitely be using Kimberly again in the future and recommending her to others.
Pros: Kimberly
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