My birthday and daughter's 18th birthday was tainted. 5 minute delay, water served. Waiter suggested Mai Tai for Mom. Abruptly walked away without asking for other table guest's drink order. Fifteen minutes elapsed. I had to leave our table to request service. Inaction I would not expect from restaurant selling $2000.00 bottles of wine. Staaff attitude flippant and detached. Mother wasn't informed they were unable to create Mai Tai until AFTER I lodged my displeasure. Meal was delicious but damage was done. This chronic restaurant diner with huge amounts of disposable income will never dine at this restaurant establishment again. Food quality speaks volumes about abilities in the kitchen. Personnel and environment speak volumes of inability to run a high class restaurant operation. Business partner that understands what goes on outside the kitchen needed to clean disorganized mess up. Mobile restaurant guide would have a ball with this restaurant.
Pros: food quality, food presentation, food variety
Cons: lacks seamless staff, indifferent employees, terrible service
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