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Treated horribly by rude disrespectful owners! - Review by Guest | Salon Medusa

Salon Medusa

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Treated horribly by rude disrespectful owners! 3/31/2010

I gto a hair cut that was not at all what i asked for. I was very specific in asking for "the same exact haircut I got last time" from the exact same stylist only 6 weeks earlier and for whatever reason the stylist put 5 different length layers in ym hair when there were ZERO layers the first time. I scheduled an appointment to get it fixed, willing to give that stylist another chance to make it right. They canceled. I rescheduled again and when soemone from the salon called me to cancel AGAIN, I INSISTED that soemone fix my hair becasue I hated it. It was totally different. They reluctantly agreed, then when I showed up, the owner refused to cut my hair, said there was nothng he could do to fix it, told me to wait 2 months to let it grow out. I told him that when I spend $150 on a haircut I expect to be able to walk away happy. I can get an answer like "wait for it to grow" from a $20 haircut in a strip mall salon. I was severely disappointed at his adamant refusal to do anyhting to try to make it better. Do not waste your time or money. more
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