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i used to take my son to trophy for our weekly mom/son outing. we loved the cupcakes. we loved them so much that i decided to order them for a friend's baby shower, and i hauled the $100 order to... More
i used to take my son to trophy for our weekly mom/son outing. we loved the cupcakes. we loved them so much that i decided to order them for a friend's baby shower, and i hauled the $100 order to portland. i was shocked that some of the order was burnt, some of the order had very dry cakes. i wrote to the contact email on the trophy website. i was contacted by the owner and offered a refund and a coupon for a dozen cakes. i was impressed by this, but felt only the coupon was needed- my group did enjoy some of the cakes i bought! however, i was really dissapointed that the owner told me how many cakes were sold that day and how i was the only one to complain. which felt not so nice! and the worst part was that there was no follow through...i never received the coupon as promised (and this, after i graciously declined the refund!). i just can't give my money to a business after that.
Pros: good cupcakes
Cons: condescending
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Coming from the home of CRUMBS, I was surprised to find something close to the delicious cupcakes in NY. Then came Trophy. Trophy has great frosting and the cake is too dry. I think if it were to be... More
Coming from the home of CRUMBS, I was surprised to find something close to the delicious cupcakes in NY. Then came Trophy. Trophy has great frosting and the cake is too dry. I think if it were to be more moist, itd be perfect! It's a great place to just purchase for friends bday, small parties, etc.
Pros: the frosting
Cons: the cake
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I called to place my order for $165 worth of cupcakes. I found the person who took my order to be rude and condescending. When I asked to have the cupcakes ready earlier than they could... More
I called to place my order for $165 worth of cupcakes. I found the person who took my order to be rude and condescending. When I asked to have the cupcakes ready earlier than they could accommodate, Trophy Cupcakes said..."why don't you just have one of your friends come and pick them up if you can't make it." I'm sorry, but all of my friends are executives and professionals and don't have the time or flexibility to leave work at 9am, the start of the workday. Cupcake Royale is extremely courteous and accommodating, unfortunately, their cupcakes aren't as good as Trophy. Neither me nor my friends will return to Trophy.
Pros: delicious cupcakes
Cons: extremely rude service
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I have dreams about these cupcakes. When they first opened I went up to Jennifer Shea and rambled like a nutcase on how insanely good everything was. It's just my favorite. I'd pay $10 for these... More
I have dreams about these cupcakes. When they first opened I went up to Jennifer Shea and rambled like a nutcase on how insanely good everything was. It's just my favorite. I'd pay $10 for these cupcakes. The service people are all bitches but I don't care at all because they hand over cupcakes.
Pros: Their flavors
Cons: Unfriendly service, but I don't mind
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This is probably the cutest cupcake place on the planet. However, they are expensive and the cupcakes do not taste fresh. Being an avid baker, I can tell you that these cupcakes are fresh from the... More
This is probably the cutest cupcake place on the planet. However, they are expensive and the cupcakes do not taste fresh. Being an avid baker, I can tell you that these cupcakes are fresh from the refrigerator, not the oven. Being right next to the place my children get their haircuts, I often get a coffee here and the staff is less than friendly. Also, their Obama cupcakes were $50 for a dozen. Wow! If you want creative and cute, this is the place. If you want taste and an upbeat staff, this is not the place.
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I have had these cupcakes several times. Moist , flavorful and amazing! I would take a Trophy cupcake anytime over any other places cupcakes!
Pros: Rich, huge variety, best tasting around!
I have had these cupcakes several times. Moist , flavorful and amazing! I would take a Trophy cupcake anytime over any other places cupcakes!
Pros: Rich, huge variety, best tasting around!
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I work at a place where we do a lot of parties and have sampled many of them. They are always moist and the frosting is not to sweet. It's a perfect balance. They also have a good selection.... More
I work at a place where we do a lot of parties and have sampled many of them. They are always moist and the frosting is not to sweet. It's a perfect balance. They also have a good selection. Thank you Trophy for making an excellent cupcakes and for not settling for way less like the other cupcake place.
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Divine!!
by
crazyboutmycats
12 months ago
One of the vendors that works for me, brought us 2 dozen cupcakes from Trophy back in November. By far, they were the best cupcakes I have ever had in my life!!! I had the Triple Coconut and... More
One of the vendors that works for me, brought us 2 dozen cupcakes from Trophy back in November. By far, they were the best cupcakes I have ever had in my life!!! I had the Triple Coconut and Chocolate with white buttercream. So yummy.....
I'm headed to a birthday party on Saturday, and I've already called in an order for pick up to hand carry down to Tacoma. I can hardly wait to sink my teeth into another coconut cupcake!!!!!
Pros: Excellent variety
Cons: They dont' sell the same flavors everyday, so check the web or call to make sure your favorite is available.
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Although I live in Portland, after seeing the owner make their chocolate graham cracker cupcake with toasted marshmallow frosting on on Martha Stewart during "Cupcake Week" last Spring, I made it a... More
Although I live in Portland, after seeing the owner make their chocolate graham cracker cupcake with toasted marshmallow frosting on on Martha Stewart during "Cupcake Week" last Spring, I made it a point to check out Trophy Cupcakes. Now I'm "hooked"! I've made at least 3 more visits to Trophy Cupcake, and I pick up cupcakes for myself, as well as treats for several friends and neighbors each time I go. My favorites are the "Vanilla Vanilla", "Snowball", "Snickerdoodle", and "Lemon Coconut". Not all flavors are available every day; if you want a particular flavor, be sure to check availability on their website before you go.
Pros: Vanilla Vanilla, Snowball, Snickerdoodle, and Lemon Coconut Cupcakes.
Cons: The shop itself is cute, but "eating in" feels like eating in the lobby of a small mall.
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For all the hype, I think this place doesn't meet expectations. The presentation on the cupcakes is phenomenal. However, the cupcakes I've had were... More
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