Toyota of Seattle

I didn't have to go into the office until the end when papers needed signed. They came to my location to value my trade in. No back and forth negotiating was the best part of it. They got me a better interest rate for financing than what I came to the dealership with. Great. more

Superb. Everything was much more than excellent. These people cared. more

Ordered the wrong color car, had to wait two days longer to get it. Not a big deal as they were open and honest and did get me the right car in the end. more

I've been back several times, and I still receive the same level of professionalism with each visit. The vehicle was in impeccable condition (of course) and included everything that we had requested. more

A warning light went on saying "key detected in vehicle". It continued to go on. Toyota of Seattle offered me a loaner vehicle while they resolved this problem. They applied the coating I had ordered for the hood at the same time. All was resolved. The service coordinator I worked with was excellent. She was very helpful and pleasant. more

I've never enjoyed the car buying process but it was fairly simple and straight forward. I feel I got a fair price and that the dealership was happy because they made some money as well. more

Everyone we talked to and worked with were very professional and friendly. The service was amazing, and making the customer feel welcome, not pressured, and just ... relaxed and important, was really key to the entire experience. more

I recently received a recall notice on my '05 Matrix and called several dealerships to get the issue resolved. After hearing that parts were not available, they would need my car all day and/or it would be some time before they could fit me in, it was a relief to hear Toyota of Seattle say they could get me in the next day and would only need the car for a few hours. Plus, they had 4 of the 5 possible part models in stock! (depending on which was installed in my car) Check-in was quick and efficient. I was shown to the lounge and offered coffee. When I told the service tech I was going to do some shopping he had their 'pick-up and drop-off' van take me the few blocks to Macy's. (It was raining...) With in the hour I received a call. The part I needed was the one on back order. John (my service tech), gave me a tentative ETA for my part and walked me through the 'what comes next'. He also let me know the service guys had noticed the sticker on my windshield showed I was overdue for an oil change. (I never look at the sticker...) He offered the oil change and to have the van pick me up. In just over an hour I addressed the recall (I expect the follow up will go just as smoothly as it did today), got my oil and air filter changed, finished my shopping and made a great new business relationship! Thanks Toyota of Seattle! more

Last friday on our way through seattle in a driving rainstorm, just south of seattle our windshield wiper broke and fell off to the left side leaving me almost blind in the downpour. we pulled of on the 6th ave south off ramp and i got out to check it. couldn't see how to fix it and went on internet to get closest toyota dealer's address which was your's. on arriving at dealership the service department quickly came out and took a look. seemed very likely it was broke and you might not have the part but got a mechanic to look check. shortly he returned with a socket wrench and voila, after tightening it down the wiper was fixed. how much? nothing and have a good trip. unbelievable. service like the old days. off we continued in our Highlander thinking pleasant thoughts about Toyota of Seattle. Thanks to all your staff! more

Did not push me into buying/leasing the car, but gave me time to make a decision and come back to close the deal. more

I liked working with Peter Stojowski, the internet salesperson. He made the whole experience a positive one. more

Toyota of Seattle are great people that treat you like family when you buy a car there. more

Peter provided such outstanding service to us!!! We could tell he truly cared about finding the car that matched our needs. He always kept us updated about our search to try and find us the perfect car. We will for sure recommend family and friends to come buy a car from Peter, after our great experience with him. Thank you Peter!! We love our Rav4!!!! more

I believe that everyone at Toyota Of Seattle went out of their way to ensure that I was extremely satisfied with my purchase. I can be a very difficult customer to please as I demand a higher standard of service. Toyota of Seattle was up to the challenge and I am very impressed with the quality of the service I received. more

Your drivers are always so great! They're always on time and very personable. Love the door-to-door delivery to work when my car's in the shop. They say good things about their jobs and the family that runs this dealership, which makes me feel better about being a customer there. I also like that I can make an appointment for service and the ease of dropping my car off. more

I really appreciated that Seattle of Toyota was honest and up front with me and quoted me a fair price for my new truck. While I was shopping for my new truck I went to a couple of dealerships locally and one of the dealerships I felt did not want to deal honestly with me. They would not quote me a price. more

Quick and friendly and felt like they tried to make a connection with everyone we saw at the dealership (did not feel like a typical car sale). more

We knew up front what we wanted, how much it was going to cost and there was no "dancing around". We were treated with dignity and respect. more

I had walked down from my hotel just to look at the cars in the lot, since my cousin had just purchased his sixth Toyota. I actually was not considering buying anything that day, but after walking the lot, riding in a Camry, the last car I looked at just said, "I am yours". The delivery was Monday; WOW, beautiful, easy driving Finding the right vehicle with the help of intelligent, friendly, courteous, unhurried presentation. These guys are the best of the best! Seattle Toyota could move to Virginia? more

The staff struck a balance between being real and genuine people and also effective salesman. I found this especially impressive and rare to come across in this industry. I never felt pushed or rushed to make a decision and at the same time I left having purchased a car the same day. more