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The Capital Grille - Providence, RI - Reviews page 1 - Judysbook

The Capital Grille

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56 Exchange St.
Providence, RI 02903
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(401) 521-5600
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The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI
The Capital Grille - Providence, RI

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Reviews

( 17 )
( 8 )
( 0 )
( 2 )
( 3 )

Best

Top notch chefs, top notch staff. What more could u want?Oh, and top notch drinkables. Muat eat here even if its in the pub area.

Worst

I would definetly not recommend this restaurant to anyone coming out of town. I tool someone out of town and was so disappointed. Not only was it extremely expensive, but our st...

AMAZING 1/18/2011

Top notch chefs, top notch staff. What more could u want?Oh, and top notch drinkables. Muat eat here even if its in the pub area. more

The Very Best 7/15/2010

The optimal steak house, Capital Grill in Providence RI is a terrific restaurant that you can count on for excellent food, service and the rush of a fast paced steak house. I have an incredibly difficult time going to any other restaurant in Providence, although there are many, because Capital Grill is just that good that I never feel I have anything to worry about when I take friends, or family there for a special occasion or just lunch. Pros: Excellent food service atmosphere Cons: none that I have found more

awesome food and awesome service 3/1/2008

The steak is the best I have ever had and the chicken was really good and only $22 and big enough to take home. The sides are all a la carte, but you can ask for a half size. The martinis are very good. The chocolate flourless cake never dissapoints. The staff is great and they take take very good care of you. It is a treat to go there since it is expensive but worth every penny! You have to make sure you make reservations or you will probably wait a while for a table especially on a Saturday night. Pros: Steak, Martinis, Service, Very Romantic Cons: Wouldnt Take Kids more

You deserve to eat here 8/4/2007

I don't frequently write reviews, and I certainly don't usually write a good review; but I LOVE this restaurant and have always had the most wonderful experience. We are by no means the ?rich? that can afford to eat there weekly, I don?t wear Prada, and I?m not part of the rich and famous; yet I have always felt like the most important person in the room. From the genuine friendly greeting at the door to the smile and welcome from the service staff and management, I felt like I belonged there. Pros: Staff, decor, food more

Fabulous food, wonderful service 8/2/2007

As a couple with young children, the chance to go out for a quiet dinner for two is rare. So when you go in such circumstances, you want it to be a special experience. We had just such an experience at the Capital Grille the other week. The management and staff made us feel instantly at home, and we were able to relax and enjoy a superb dinner from drinks to dessert. When we arrived, we were greeted by a manager and told that our table was ready. We asked instead if we could sit at the bar and have a drink first. This was no problem. The bartender poured two wonderful drinks, we never felt rushed, and when we were ready, so was our table. Our waiter, Chris, was friendly and helpful, chatty but not too much so, and he made sure we lacked for nothing throughout the evening. He also had a wonderful wine recommendation that complemented our entrees perfectly. The food was simply terrific. A kona-encrusted steak was an eye-opener and the steak au poivre was fabulous. The steaks were cooked perfectly and melted in our mouths. We particularly liked the hint of nutmeg (?) in the creamed spinach side. And the lobster mac and cheese was unbelievably delicious. We couldn?t decide which of the desserts to choose, so the general manager brought over an incredibly rich cheesecake and dense espresso cake with some nice port to accompany them. From start to finish, a wonderful experience. A bonus bit of fun was seeing some of the cast of ?Brotherhood? dining at a nearby table. If your budget and baby-sitters permit, or if such things don?t impinge on your life, we?d recommend going for more than the special occasion. We are already trying to figure out when we can make it back. Pros: attentive staff, delicious food Cons: none more

A Ripoff for the money 7/20/2007

The review below describing the night of July 14 was written by my brother who was with me during this disasatrous evening and everything he wrote is 100% true. I actually emailed Capital Grille on July 17th describing what happened that night. My email specifically said that I was not interested in gift certificates or a comp'd dinner. I explained that I did not write letters of complaint to score freebies and that their opportunity to get me to come back was while I was still in the restaurant, not after the fact. They let a customer leave dissappointed and angry and the recompense for that is no repeat business. Nevertheless, Barb from ""corporate"" responded with a form email and a request for my phone number so that one of the suits could call me and make this right. I repsonded that I was not giving out my phone number and that I had already stated what happened. I repeated my pre-refusal of a freebie and told them to email me if I they had any further need to contact. Never heard from them again. Surprise, surprise. Pros: Great Host staff and Bartenders Cons: Read the review more

Oh, I'll be back real soon.......But not really though! 7/18/2007

I had the unfortunate experience of going to The Capital Grille on Sat July 14th 2007. Everything started out well enough, save for the fact you could not hear a conversation at your table if your life depended on it. But, once salads were served things took a real turn for the worst. Just after salads arrived, a member of our party started getting dripped on by the air conditioning unit. This was brought to the attention of the waiter and moments later another waiter appeared with a mop handle with a kitchen apron tied to it. The waiter used this ingenious tool to wipe the vent. Ten minutes later the drips returned, not the waiter, the water. Fourty five minutes had passed and dinners were nowhere to be seen. Once dinner arrived, two steaks were promply returned to the kitchen. One steak was cooked but cold, the other not cooked to order. The steaks were returned to the table by two men in suits, who must have been some level of management, I'm guessing at that. Their apologies were as lifeless and as uninspired as the decor of the establishment. I will give those two kudos for being the most pretentious in the room though. If this is someones idea of fine dining, they need their head examined. To pay that kind of money, for that kind of service and treatment is a sin. The owners and management and chefs should be wearing bags on their heads in shame. Appetizers and drinks were okay, the dinner was nothing special and there were better steaks to be found at Arby's. ""The Capital ill"", as I have come to call it, is over the top on hype and lacking in real substance,brains, and integrity. Pros: Bartenders know how to pour a drink. Cons: They can't cook a steak to save their life. Parking in non exsistant on weekends. more

Great food, great service, great restaurant 10/30/2006

I've been to the Captiol Grille a handful of times and everytime is just as good as the last. The service is wonderful, I've always been seated very promptly. The waits staff is very friendly and helpful. The food is exceptional, the wedge salad is to die for and the filet is always cooked just right. You have to get sides seperate from the meat, but they are great and it is well worth it. Your meal will come with a pretty high pricetag, but the service and quality of food make it well worth it. Pros: Food, service more

The best night out and best experience - well worth it 7/12/2006

My husband and I went to Providence to celebrate our anniversary. We walked into the restaurant and saw how busy it was we realized that this could be a bad night; although we had made a reservation we assumed we would still have to wait. The hostess was quick to greet us and brought us to our table in a timely manner. We were greeted quite quickly (given how busy the dining room seemed) by our server Chris Haddad. Chris was the best server I could have asked for. With 2 kids at home we dont get to go out to a nice dinner very often and I was somewhat baffled by the amount of choices I had. Chris quickly suggested the lobster and crab cakes; which were fantastic. When I told Chris I was having difficulty deciding between the Tuna and the Steak Au Poivre, he gave me a knowing look and said if youll allow me to put together an entree for you I think youll be very happy; that was the best thing he could have said to me. I didnt have to make a decision, and he brought me exactly what I wanted; a plate with a combination of Tuna and Steak; I dont think anything like it was on the menu and the price didnt matter because I couldnt have been happier, and isnt that what a nice evening out is supposed to be about. I dont say this lightly, but Chris made the experience truly one of the best evenings out Ive ever had. Not only was Chris fantastic, but we were also greeted at our table by Michael, the manager on duty, who made a point to come over and introduce himself and ask how our evening was going. We had a fantastic evening thank you for an amazing anniversary! Pros: Atmosphere, Service, Menu Cons: I have no "cons" for this experience more

A Great Steak House, BUT... 4/7/2006

The steak was phenomenal, the service was good, we were promptly seated, and we had a wonderful time. BUT... Expect to spend $60-$80 a head (more if you order wine). But for this caliber steak house that should be expected. And I've noticed complaints on the way the steaks were cooked in some of the reviews. Like any good steak house, a ""medium rare"" is not the same as a ""medium rare"" at applebees. If you order rare, expect to get something that is close to raw with a charred outside. Ask for well done and they won't give you any pink. So talk with your server before ordering to make sure you're on teh same page about what a ""medium rare"" means before you start complaining. Pros: Great steak, Very romantic, 3 Page Wine List Cons: $60+ a head more

Don't waste your time 11/19/2005

I love food but this is not a place I would ever recommend. First the service was mediocre. The dishes had a spot on them and the waiter wiped it off in front of us! Then, one steak was overdone and the other was extremely average. Steak at the chain restaurants blow this away (Ruth Chris, Morton, etc.). If this is one of the best in Providence, it is a disapointing restaurant scene out there. Don't waste your money, time, or palette--go somewhere else. Cons: Food, Service more

AMAZING!!!! 6/14/2005

THE CAPITAL GRILLE IS WITH OUT A DOUBT THE BEST DINING EXPERIENCE IN PROVIDENCE! I'VE HAD MANY OUTSTANDING DINING EXPERIENCES WITH BOTH BUSINESS ASSOCIATES AND ALSO FAMILY CELEBRATIONS. THEIR ATTENTION TO DETAIL, QUALITY OF FOOD, SELECTIONS OF WINE ARE SECOND TO NONE!! THE STAFF IS THE EPITOME OF THE INDUSTRY IN BOTH SERVICE AND KNOWLEDGE! ONE OF IT'S BEST FEATURES IS THAT IT IS ALSO UNBELIEVABLY COMFORTABLE, YOU CAN HAVE A NICE DRINK AND RELAX AT THE BAR WITH PAUL OR BOB, OR SIT IN THE DINING ROOM AND ENJOY ONE OF THE BEST MEALS AND THE MOST OUTSTANDING WINE LIST IN THE CITY! IF YOU'RE MISSING THIS YOU ARE MISSING OUT!!! Pros: service, food, wine more

Great Save! 6/12/2005

I brought my companies best customer out to the Capital Grille last Monday evening. The place was full and we arrived a little late because of traffic. Our client frequents the Capital Grille in Chicago so his expectations were high. After a short wait they sat us in table facing the State House which looked great.Food and service were excellent! The only glitch was they over cooked my steak. The waiter noticed even though I did not say anything and the manager had another one out in minutes! That made our night! Pros: Service, Wine List, atmospsphere Cons: No valet more

OUTSTANDING!!! 6/9/2005

My Wife and I went to The Capital Grille for our fifteenth anniversary a few weeks ago. The Host and Manager were at the desk inside the front door and welcomed us warmly. We had a drink at the bar and some pleasant conversation about wine with Brian the bartender. When we sat down for dinner our Waiter Ken took great care of us. He offered great suggestions about menu items and suggested a red wine that was an exceptional value ( something Profile I think). He even knew it was our anniversary even though I did'nt tell him and we received a complimentary piece of cake in that honor. I cant go there every week but my wifes birthday is in September! Pros: Great service, Professional staff, Free parking Cons: a little crowded more

Awesome Food 8/2/2004

I am from the midwest and can tell you this is fine steak...I know New Englanders have a warped sense of what steak is- however really drop the Italian food one night and try one of the best food experiences you will ever have.... The price is nothing compared to the quality of food..yes yes we know nothing comes with the steak - this is standard fare for decent restaurants that do not want to over feed you with the blue collar fare of SOUP/SALAD AND A VEGETABLE. Try the side dishes they are worth every penny...good food cost money! Please get the steak done medium well - that is the best way to enjoy steak. more

Would not Recommend 4/26/2004

I would definetly not recommend this restaurant to anyone coming out of town. I tool someone out of town and was so disappointed. Not only was it extremely expensive, but our steak was not good at all. My friend ordered well done and he got a charred piece of meat. I ordered medium and I got what I called well done. For $23 for just the meat it was not good. Pros: Good Service more

Funny business! 5/12/2003

While we are somewhat regular customer, last time we came with a 250$ check from American Express Credit Card. OH !! Big problems. It's not like we stole the money but at this place they surely made us feel this way. The simple fact that this restaurant has chosen to participate in Amex reward program and isn't keeping its end of the bargain automatically disqualifies it for a place where business deals are closed - isn't that what they are supposed to be famous for? Go next door, the place is a least as good and not over hyped. more

A Capital Steak 1/13/2003

excellent food, service was acceptible, reservations where held and promptly honored Pros: exclusive, conscienous Cons: expensive, conventional more

Beyond Reproach 1/12/2003

Once you get past the price, this steakhouse is tops! From the designer alacarte sides to the succulent aged cuts of beef this menu has got the basics down pat. Add to that the exquisite service and amazing wine cellarand you have a restaurant befitting a king. more

Meat Market Mania 12/19/2002

Outstanding quality--the best in the city. Melt in your mouth delicious. A fun place to go, especially with business associates or clients. Great wine list. Pros: Great atmosphere, Service, Location Cons: Expensive more
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Menu for The Capital Grille




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Owner Message

  • Join us weekdays for lunch and enjoy our new “Plates” menu – choose a soup, sandwich and side, all for $18 and served at the speed of lunch. We cordially invite you to join us at The Capital Grille, located in Union Station. Whether you're celebrating...

Editorial

  • The Scene
    Don't let the lace curtains throw you; those are the only feminine touches you'll find at sophisticated Capital Grille. The dark wood interior, leather booths, clocks and stock...

  • 3/2/2004 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thu 11:30am-3pm, 5pm-10pm Fri 11:30am-3pm, 5pm-11pm Sat 5pm-11pm Sun 4pm-9pm
  • Payments:

    Diner's Club, Master Card, Visa, Cash, American Express, Discover
  • Neighborhoods:

    Downtown Providence

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