Used to be a die hard SBC fan, so much eventually worked for the company. However, of late the worst coffee I have ever had has been from SBC. Since SBC was bought out by AFC their quality and customer service is awful. What used to be the best rice/soy milk latte in the industry is so consistently awful, that I only order tea. Not to mention cafe's need a serious image and customer service overhaul. Was at Kirkland SBC twice this week, not by choice, each time at least three employees stood behind the bar chatting away, while the condiment station was disgusting with milk and napkins strewn about and garbage overflowing. It was so gross it made me feel sick to my stomach. After that even my friends aren't interested in going back. Starbucks it isn't my favorite roast but, quality, cleanliness, and customer service are always consistent.
Pros: Toddy Coffee, Teas, Americanos
Cons: Bad soy & rice drinks, Dirty, Poor quality control
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