Beware do not purchase a vehicle from Scott & Sons. My husband and I purchased a car from Scott and Sons. They try to act very nice and professional so that they can get your DOWN PAYMENT! We paid our car note on time and sometimes early. We notified them that we were out of town on the day the payment was due and that we would come by when we got back in town (which was a few days later). The guy who works in front desk (with the glasses) said that it was okay. The next morning I went to work, and when I came outside to go home my car was gone! They repossessed my car, with no phone call or nothing. We called them and asked why did they take the car when we told them that we were coming to pay, and if they were coming to take it, why did he say “okay” when we told him that were coming up there. He immediately got defensive. True enough when it was all said and done, we missed the payment, it was our fault. Now let’s move on. The next question was “How much do we need to pay you guys so we can get the car back?” We called every day for the next month asking how much we needed to bring to get the car back. They gave us the run around acting like they were trying to verify our insurance, telling us to call back between 4-5pm, telling us that they needed to contact the bank, etc. Finally they sent us a certified letter telling us to call and get the total amount to pay (which is what we had been doing the whole time!” They were still giving us the same bull crap! Then eventually they told us that they were not going to give us the car back and that we could go take out a loan against our house and pay for the car in full. So they made us go through all of this with no intentions to give the car back. We told them that we were going to sue them and the guy with the glasses what like “Do you know how many times we have been sued? Trust me, you won’t win!” Then they told us that when we brought the key to the car to them, we could get our belongings out of the car. By this time it had been over a month, and when you purchase the car, they make you sign a paper saying that if your car is repossessed that you only have 30 days to claim your items. So we take the key up there, so that we can get our belongings out of the car, and guess what? Our stuff is nowhere to be found! STOLEN! They only want your down payment and are just waiting on you to miss 1 payment. Trust me, you will not see your car again. The guy with the glasses said that his customers are “bottom of the barrel” and only come to them because they have bad credit. We came because we were buying a house and couldn’t put anything on our credit. They are liars, deceivers, demons, and they treat their customers like crap. Now I fully understand that it’s a business and they are only here to make money, but they don’t treat their customers like humans. Matter of fact, he stated that “his customers are just account numbers” They treat them like animals. S**t happens, people get behind on bills, family members pass away, etc! I’m not saying let them skip a payment but have some mercy. If the payment is going to be a few days late, then what is the big deal? I have never heard of missing a payment by a few days and then your car is taken. Even the workers say that similar incidents happen every day and they treat customers like crap!
**THEY ONLY WANT YOUR DOWNPAYMENT, AND WHEN YOU MISS A PAYMENT THEY TAKE YOUR CAR AND KEEP ALL OUR MONEY AND RESALE THE CAR OVER AND OVER AGAIN!**
Also beware of positive comments about this company because the workers/owners get on here and pose as satisfied customers to make them look good. There is nothing good about this company! A part of me feels so sorry for all the workers and the owner because of what GOD is eventually going to do to them! YOU CAN’T KEEP TREATING PEOPLE LIKE THIS!!!!
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