Pro-Tech Carpet Cleaning

I've had my carpets cleaned by Pro-Tech in every home I have lived in. Scott is always on time and the work never fails to please. He is extremely knowledgeable about the work he does and answers all of my questions. I recently had a house party and well, the carpets took a beating. He showed up THE NEXT DAY and my carpets have never looked better. He even has this new stain guard he is trying and so far, it hasn't disappointed me with two dogs running around the house all day! more

I work for a property management company in Seattle. Scott has been cleaning my carpets since the mid 90s. He is always on time and professional. The carpets always look like they are new when he gets done. From time to time get people asking me where I get my carpets cleaned, or if I know of a good cleaner and I always recomend him. more

I first heard about Pro-Tech Carpet Cleaning several years ago on a large social networking forum. The reviewers raved about the service and quality of work. I ended up using them for general carpet cleaning, living in Tukwila at the time, and had a very good experience. Last year, having moved to Kirkland since, I was in need of some cleaning. We had some pretty nasty stains on various parts of new carpet (chocolate, wine, blood, grease pencil/crayon, etc.). I called on Pro-Tech based on my previous experience and was blown away with the results. Pro-Tech's process included a very thorough walk-through of house, noting & inspecting various stains, high-dirt areas, etc. We discussed the various stains, what product/technique would be used on each and what the likelihood would be of having the stain come out completely. It was educational to say the least. Pro-Tech doesn't use chemicals that will damage carpet (specifically the glue backing) which made me feel at ease. With significant stains there's no guarantee things will come out perfectly. But what I appreciated was how thoroughly we went over everything. I definitely felt that if there was a way to get the stains out without damaging the carpet, Pro-Tech would accomplish it. And that's what happened -- virtually everything came out! There's one or two small areas that weren't 100%, but that was expected (although you'd never notice it -- it would take a critical eye to see anything). Fast forward to today. We recently got a new pet -- a puppy. House breaking is all but done. As part of this we've had our fair share of messes. We've used various products and made attempts to clean things up ourselves, but lingering odors tell the tale. Pro-Tech arrived on time, inspected all soiled areas (with a black light, allowing me to actually see it), marked the affected areas and explained the process they'd use to deal with the odor. This involved saturating the areas with an oxygenated enzyme solution, allowing time for it to ""eat"" the cause and then using a powerful extraction tool to remove the liquid. They then cleaned other areas with their normal process. The odors are GONE! There is no one I will go to in the future for carpet cleaning needs other than Pro-Tech Carpet Cleaning. From the routine to the extreme, they come through! more

Scott at Protech has cleaned my carpets and couches several times now. He shows up on time if not a bit early and can be trusted to let himself in and out of your home if you hide a key. He is also a small business owner operator (which being on myself I like to support). While he may not be the cheapest guy he does an excellent job and is a delight to work with. My stupid dog peed on my couch and he spot cleaned it for me, my stupid dog landed in a crock pot of chili in my car which he also cleaned for me... He's willing to do whatever the customer needs. I wish his couch cleaning prices were cheaper but I'm overall pleased with his services and don't mind the extra cost. Pros: On time, safe to leave unattended at house, clean carpets Cons: slightly spendy more

He charged me $400 to clean a large sofa. I was appaled, but paid it. The carpet cleaning price was fair and I was not smart enough to get a quote beforehand. He spend maybe an hour and a half to do the expensive job and the results were average. Pros: Nice personality, articulate and presentable owner Cons: Rip off artist more

Scott showed up on time (big plus) performed great quality work at a very reasonable price. I thought my carpets were going to be landfill material but Scott told me what to expect before starting his work and actually did better than I expected. My wife came home to see that Scott was able to remove ALL the kids spills and mess. My wife and I both agree that Pro-Tech Carpet Cleaning is the only one to call if you have real dirty carpets. We used many others before that even said they had truck mounted equipment but failed to provide real good results. Scott used a rotary tool I had never seen before and it worked amazing. Give him a call, we are glad we did! Pros: I dont have to look for another carpet cleaner Cons: didnt find any. more

I quit having my carpets cleaned a while back because everyone who showed up seemed to look like they'd recently been released from prison. Some even smelled like booze. I don't want sketchy people in my home. Pros: Clean, sharp, professional more

After my longtime Carpet Cleaner retired, I was unsure about who call anymore about cleaning my carpets. I got tired of calling the first company that had the biggest ad in the phonebook, and them sending out a 19-23 yr old kid that only cared about his paycheck. I found this magazine called the ""Checkbook"". In this magazine, they publish consumer experiences with service based companies that you hire into your home. Knowing that a company could not advertise in this magazine, made my decision easy. Pro-Tech Carpet Cleaning got high marks in every category and even a 100% rating by customers in overall satisfaction. Called them up and got a very personable lady on the phone, answered all my Q's and we set up an appt. A couple days later, Scott showed up (the owner, single operator) and we walked through the house. He pointed out spots that I didnt even notice! After we talked a bit about what I wanted done, Scott walked out to his van and started working. When Scott finished he talked to me about dry times and further care. The carpets looked great! I waited to write this review as in the past I have had some dirt come back fairly quickly and wanted to see how the carpets looked a few months down the road. Still very good. Pros: Very professional experience, nice van, pleasant personality more