Pet Love

If you really want the truth on this pet store...do a search for Pet Love sued and you will find out that the store was caught on video injecting antibiotics daily to the puppies. Pros: none Cons: sick animals in small cages, rude owners more

There is nothing in the world that could ever convince me to give this store 1 cent of my money. Every time I walk past it I get incredibly depressed at the sight of all those animals locked up in those tiny cages. Anybody who shops here should be ashamed of themselves. Pros: Can't think of any Cons: They're cruel to animals. What else do you need? more

Animal lovers will tell you to never buy a pet from a pet store but you think this is the Beverly Center so how bad can it be? The animal lovers were right. We fell in love with an adorable puppy and purchased him from Pet Love. We were told he was $2,000 because he had champion bloodlines otherwise he would be less. I took him to the recommended vet, Dr. Werber at Century Veterinary Group, who asked me if the puppy had been neutered. His paperwork said he wasn't fixed so the vet says the puppy may have a condition where his testicles haven't descended. While we were waiting to find out if he needed a very expensive surgery, the general manager at Pet Love, Naide Ianelli, calls me and tells me the sales associate gave us the wrong paperwork. We go to exchange papers and find our puppy isn't a champion but Naide says it doesn't change the price because "all dogs are the same." I tell her you can't lie to buyers like that and she proceeds to call me "a stupid woman" and verbally insult me. I ask to speak to the owner, Ilan Elian, but Naide will not give me his contact information nor the correct paperwork for the dog. I am tired of arguing so I say I'm going to speak with a lawyer and then she grabs my purse off my shoulder and starts screaming that I am stealing from her and call security. Now I am mad and I yell back "How have I stolen from you when I paid for this dog and you won't fix the mistake and give me his paperwork?" She must have been shocked I yelled back because she let me go and I left. Because the vet is good friends with the owner and all of my puppy's shots were done by him, I asked if he could help me get the correct paperwork as the owner hasn't returned my calls to the store. The vet agreed to help but nothing has come of it. Fortunately, the puppy doesn't need surgery because he was fixed and he is a wonderful companion. I only worry because I have some other dog's paperwork and I can't get mine. Pros: I've known two puppies from Pet Love and they are great pets Cons: Worse than cable when it comes to customer service more

I am a great petlover but I don't understand how somebody can put 2 or more puppies in a small box without water and food. The lights are turned on, it's over 80° in the small place and little children are tapping against the windows to make the animals move. It's disgusting. The animals are in the boxes the whole day and don't see any fresh air. But not only small dog puppies are treated like this. They clip the wings of the birds that they cannot fly away. It's horror and my heart is hurting when I am thinking of what they do to animals. It's your choice to stop this. You can buy where you want. Everybody is free but your mind will never be free again when you see this. Your sincerley A real Pet lover Pros: None Cons: Pet Horror more