I used to love coming here in the past, during the busy holiday seasons just for their variety and selection of costumes, but i found Frankels this year and realized i made a mistake buying and renting anything from here,prices are very high, quality is not, employees here are rude little high school kids that know nothing about customer service, and one particular older redheaded woman with glasses in the costume rental department even went as far as leaving a voicemail threatening to put a WARRANT? out for my arrest for not returning an old worn out corset that they charged 60.00 out of my account for, and even after returning it, I still got a smart, rude comment saying i was lucky i didnt get charged $400? I understand i was wrong for turning it in late but for me to get threatened to be put in jail is completely unnecessary and illegal. Nothing in the contract that says anything about a warrant. This woman was unbearably arrogant and rude, and even after I was being civil ,she still talked to me like I was an ugly step child, not my fault you hate your job lady. But, if you want a good deal, and decent customer service, try Arnes down the street, or Frankel's. Unless you want to get ""a warrant out"" for your arrest.....
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