Jim Reed Automotive

I called ahead to make sure a sonata was there. Salesman sent me a text picture of it to let me know it was there. Got to the dealership and he went over every featue on the car, negotiations were a bit silly going back and forth but I eventurally got the payment I was comfortable with. I guess no matter what you have to deal with that part. more

We bought our car here and it was a baaaad experience. We bought the 500 dollar maintenance plan that covers scratches and small things like that. We also got a DVD and sunroof included. We could take the vehicle home then they will schedule the time to get the options put on. 3 times they schedueld us a day to come in, then called on that morning and had to reschedule. Eventually they got us in there. The sunroof worked great. However we test the DVD player and there are lines scrolling up and down the screen that look like power spikes. I have two young children and dont want them to have to deal with this, especially since we spent so much on the vehicle.. so we call back. Turns out the DVD player is not put in on-site, they send it to the Sales Managers brother's business to put in the DVD player. So I have to drive to his business which is an additional 30 minutes away, making it an hour drive(2.5 hours total driving time time after traffic). So I get there, wait for an hour. They replaced the DVD player with a new one and it still isnt working. The guy who originally put it in is not there. So they cant do anything tonight, I need to schedule another time to get this worked on. Wasted 3-4 hours on this trip. So We schedule another apointment. they give us a big runaround about getting a loaner vehicle again, but we eventually get one. They call me the next day saying they cant find the problem. We go back and forth, him saying there is nothing they can find and that there must be an issue with the radio (because they ran the dvd player off the radio power). But I insisted that they need to find it because of the contract. Eventually he obliges that they will keep testing. The next day I get a call... they fixed it. Add on to all of this the fact that our paint got a scratch, and when we tried to get it fixed throught he maintenance plan, (after spending hours calling back and forth between the dealer and the maintenance people) the accounting guy tells me we never paid for the maintenance. Our sales person says we did and he will ""follow up"". After 5 calls back and no response we just gave up and dealt with the scratch. more

I loved experience a year and half ago at Jim Reed Automotive and that's why my wife and I went right back to Jim Reed for a second purchase. They treat us right. There's no beating around the bush. Tell 'em what you need and they'll do their best to make ya happy! Highly Recommend Jim Reed for your future Ride:) more

Haphazard rails of concrete with Ashton e stamped them mean nothing to these retail ...is the cameraon car salesman I'm sure this is the first review I've ever written except for the Wone owners riders the day clippers tickets went to the guy next to me $1000.00 out from under my non-near Vanderhbuilt seat. Boy the buck-ets John &Jim save for Nashville are probably more than the UT tils on a hubcap ,but then I just got shot in a Hollywood movie shot next to the Chinese Mann I had to fall down the director told ten of us to. Didn't tell me Indy yea was gonna buy Jaguar and Jeep then I fell down on my own next to the grand theft auto gaming the burger kings got from Goldman Sachs gosh If I had 400 Mercedes Benz on my lot like Browning Mazda of San Gabriel I'd call my 40,000 foot at m y grandmas shoot thats a steal camera vs Ashton Vegas fill my tank J Anne somebodies Chicago number or senator Minnie Pearl,..DA DA !Blue Hawaii guess ya'll can't stay them motorcross boys seem to have effected the otherones drive on Pacific Coast Highway well shoot how many a 86 million dollar more

Had them try to paint rear quarter panel of my Corvette. It's one color, silver. They did a poor match on the color and on top of that, it had an orange peel effect. Asked them to try to do better and they said they couldn't. I had to take it to Vogley and Tood who were very professional and came out perfect. I would never, ever use this place again to any body work, no matter how small. Manager very rude and combative. Pros: Time Cons: Poor quality more