1st visit, something simple... clean three neckties, no spots, just get them pressed and looking good. I was told that they would be $3.75 each. Picked them up 3 days later, they were $4.00 each. No good explanation why. Ties came back wrinkled in front where thick tie keeper is located on inside of tie. Had to get them pressed by hand to fix the problem. Gave them another chance with another tie. Small wrinkles throughout the tie that weren't there before. Spot was removed OK. They still have it for redo but what they will never have is me as a client again.
Cons: Can't even press a necktie w/o a problem