My husband and I could not get over how much this place ruined our New Year's celebration. The staff were mean and incompetent, and when we complained, they were worse! The rooms are HUGE, and you would expect that they would be nicely appointed, but ---- walls were in bad shape, windows were average, furniture was K-mart style, and even the television reception stunk. A lot of unanswered calls to front desk, and a lot of rude and snobby staff. They have nothing to be snobby about. Don't stay here.
Pros: Pretty hotel, Room service, Fast elevators?
Cons: Inefficient staff, below average rooms, felt mistreated
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