Genesis Diamonds

BE WARNED...NEVER ACCEPT EVEN A 1 CENT DISCOUNT! ALL RETURN POLICIES WILL BE MADE VOID!!!! I was referred to Genesis by a coworker of mine, and had a good experience purchasing an engagement ring. While shopping the manager David and sales person Elizabeth, both stated how safe it was shopping their. If I wanted to upgrade the diamond later, I can. If need be, there was a 30 day return policy. Unfortunately, the proposal was not accepted by my ex. Devastated, I took the ring back 7 days after the purchase. What I found out is as I accepted a "discount" on the diamond and ring, THE "30 DAY RETURN GURANTEE" BECAME VOID! ?I was also only given 1 day for an exchange. The 30 day guarantee on the website and instore material deceptively leave out this stipulation. Their policy also states a 30 exchange period would be allowed, though they are denying me this as well. When leaving their store David the manage left me with the following words after a horrible week. "I did and said what I needed to make a sale, now this is just business." If I would have known how shady the business practices are at Genesis and how they go against everything they advertise, I would have stayed far away. DO NOT PURCHASE ANYTHING FOR A SINGLE PENNY OFF IF THERE IS A SLIGHT CHANGE YOU MAY NEED TO RETURN IT. more

My wife and I happened to stop by Genesis Diamonds to see what they had. We were greeted right away and asked if we would like something to drink while we looked around, because they was very busy but that didn't stop them from saying hello and welcoming us to the store. Stasia was the salesperson that helped us pick out a ring that my wife just loves. Found out she was the manager. She's been in the Jewelry business for a long time and I just knew it with her knowledge and confidence. She was just so pleasant, fool of energy and no pressure sales. My wife and I just love her. We have purchased several items from them and will continue to purchase jewelry from them even if we move away from Nashville. They all treat you so good even if you don't purchase anything. I recommend them all the time when it comes to jewelry. more

We recently went to the Genesis Diamonds store in Hillsboro Pike. WOW! I was blown away by the how helpful and knowledgeable the staff at Genesis Diamonds were. The lady who served us could not be more helpful. From the moment we entered Genesis Diamonds, we were treated wonderfully and I was blown away by the selection of rings Genesis had in stock. We ended up purchasing a Tacori engagement ring from Genesis. I'd seen the same ring in other stores for huge mark ups. Totally in love with my engagement ring! Thanks Genesis Diamonds. I'm recommending you to my friends and have no problem recommending Genesis Diamonds to all who read this. more