Eros Boutique & Accessories

Do NOT order from these people. Check out what their site says about shipping, then read the reviews here. They SAY "next day shipping." Actually, they never ship anything. In fact, do a google search on these jokers and you'll find that this is how they make money. They take your order, ship you nothing, and can't be contacted. It's FRAUD. It's a huge RIPOFF. I sent multiple emails to multiple addresses with no response. I called every number I can find for them with no response. I even faxed them letters without a response. DO NOT---REPEAT---DO NOT ORDER FROM THIS COMPANY ONLINE Pros: NONE Cons: They'll take your money and ship nothing. more

I went online looking for some items for my wife. I found this place on the net, and they had exactly what I need. I highly recommend them for hard to find items and secialty items online. Most places have the same toys and items and are normally very high in price. Eros Boutique is excellent for service and support. I would and will order from this online website again. EXCELLENT EXCELLENT EXCELLENT EROS BOUTIQUE !!!!! EXCELLENT. 2 thumbs up. Pros: fast service, prices excellent, good selection Cons: NONE more

Well, I'm glad I went looking for this. I placed an order with them and requested 3 day shipping, hoping it would arrive in time for the weekend after Valentines Day. The order was placed on the 10th of February, it's now the 22nd of February (2008). It wouldn't normally have bothered me at all that it hadn't shown up yet, since orders can take time to be filled and shipping can often become problematic. I did receive an order confirmation email, but it was actually the first thing to trip my alarm. The confirmation email doesn't give any of their contact numbers; it tells you to find them on the website. Why would there be any need for this unless you didn't want people to contact you? The contact numbers were well hidden in an unrelated section and not given a heading. I of course didn't go looking for them until I realized something was amiss: a few days after the order I noted the complete lack of an email with tracking information. No tracking information has arrived to date. I called the 1-866 number and rang through to a full voicemail box. A day or two after that I decided to increase my effort, I sent out an email detailing my issue, I also called them at 3:00 PM EST, 5:00 PM EST, and 7:00 PM EST, on both of their listed numbers. All six calls went to the full voicemail box. Seven days later I have yet to receive a response to my email. From what I?ve read here this is the norm, not the exception. Most people don?t bother to intentionally seek out review sites. The reviews you see are usually sort of a tip of the ice burg scenario. If there are this many negative reviews in that tip, then there must be hundreds of other unsatisfied customers. The charge was placed on my card on the 13th of February. Clearly they can process your money efficiently, but not your order, your calls, or your emails. I will be calling the bank tomorrow to have the money credited back before they have the chance to make excuses. Pros: None Cons: Avoid Avoid Avoid - They won't ship your item, but they will charge you for it. more

Like several others, I placed an order in early October 2007, and never received my merchandise. They charged my credit card quite promptly, but here it is in December 2007 and I am still trying to get the matter resolved. I too sent several email inquiries, none of which were ever responded to! I then attempted to contact the store directly, and the telephone may as well be disconnected because the voicemail box is always full and you never actually get anyone to answer the phone during their "alleged" business hours. IF this is even a legit store in Boston, DO NOT patronize them! I'd only wished I'd looked them up on the web and found this website prior to placing my order. Pros: None Cons: FRAUD FRAUD FRAUD more

I Placed my order on 10/09/2007 13:53:38 PDT and Here it is Nov. 5th 2007 and i still haven't recieved anything and that means no response to my emails, i am wondering what happened to my merchandise. I have tried to call the phone number listed on the website and it tells me there mailbox is full? If this is there customer service dept. I Might as well just take my business somewhere else the next time i decide to order costumes, i will make sure i check out websites and reviews next time to make sure this doesn't happen again i think that this is ridiculous and i still cannot find an 800 number for there store, false advertising seems to be the name of there game and i cannot believe with this kind of service that they are still in business. I hope this isn't the way they will continue to run it??? who Know's? Pros: None Cons: Terrible customer service more

My girlfriend ordered some body stockings and a Halloween costume for a party. The order was placed on o10-12, it is now 11-2. The body stockings arrived and were the wrong ones from which she ordered. The costume hasn't even shipped yet. They send you a confirmation when it ships, which is how we know it hasn't shipped. Here is the bad part of this LAME company. I've called the numbers numerous times and the message box has been full every single time and emails are not answered. If you don't believe me try calling the number and see if anyone answers. YOU WON'T GET ANYONE!!!!! Now I am left trying to get the charges reversed from my credit card and it may take a few months to get corrected. My advise is to AVOID this place and order somewhere else. Don't let the website fool you as they are LAME. Maybe, the reason the phone mailbox is always full is due to all the disgruntled customers whom haven't received their orders or this company is a scam. I hope the store operators are reading this. YOU GUYS S#@K!!!!!!!!!!!!!!!! more

I've lived in Boston for years. Sheila, the one that I've known, is the only good thing this store has going for it. I remember days when the workers were friendly and helpful and knowledgeable. I live on the same street that Eros is located, so I stop in on occasion. I went for the last time today. Girl #2 was even worse than Girl #! - the absolute worst retail customer support, hands down....Sheila where are you? I wish I could say something good. I give up on this place. Google Eros Boutique Boston Pros: the place is air-conditioned Cons: employees who are zeros, return policy, prices too high, no lights, too small, no atmosphere more

I have been shopping in this hot little boutique for around 9 years and have got to say they ROCK!! I love the selction at their online location but also enjoy going into the store for gear, last minute stockings after I got a run at 9:30 at night (they are open till 10 ) thank god!!! The clothing that they carry is the most amazing it takes a few to get because everything is special ordered but it is worth the wait!!! I also must say they have a great selection of toys that make my toes curl and my lovers as well. I'm glad I found this little oasis of kink! The store is small but packed with everything you could wish for and their list of titles is pretty impressive I have bought quite a few I'm not ashamed to admit. Pros: They special order anything and offer alot of great designers on the website Cons: They have to special order so it takes a week or two sometime longer for items more