First of all I thought this site was to review the service received by consumers not to make slanderous remarks about individual people. I have read some reviews that are good about this company and others not so good but everybody is entitled to their own opinion depending on the service they received however, I read one review from "madindallas" speaking about the owner of the company, Buckley Chappell and I have got to tell you that the way you described him sounds very out of character for the B. Chappell I know. I use to work for Cowboy bail Bonds and before I worked for them I worked for several bond companies and let me say that the way he handles his business outranks every other bond company I know. He is very diligent when it comes to customer service and he will bend over backwards to help you out. I have known him for over 10 years, I know that the person you described is not the Buckley Chappell I know. I am sorry that you got in your words "some really crummy service by Cowboy Bail Bonds" but I am sure that if you dealt with Mr. Chappell he tried every way possible to work it out to your benefit. Again, like I said earlier I do not believe you should use these review sites to attack an individual but should use them regarding the service provided you, but in your review you went on and on about how terrible and awful Mr. Chappell was,as you gave your opinion, I will give mine I believe that whatever your issue is you have a personal issue with Mr. Chappell himself and it is not fair you tarnish somebody's rep or business like you have tried to do in your review. I knew Mr. Chappell before he opened his first bond office and the morals and ethics he has always shown have never been compromised especially when it comes to his business. He has always been a straight shooter and plays the game fairly. I would urge you to re-examine your review because it could be considered defamation of character with the way you have tried to slander his name.