I was a previous customer of Lanos, the place that used to be there but when i walked in, it was completely different. But i figured what the heck, I'm already here, may as well give it a try. I was directed to Elizabeth, who to me is a little ""off"". She has way too much going on for me to deal with and she was very distracted. i went in for some highlight (burgundy) and I had virgin hair so the color should have taken very well. Not so much the case when she did it. she messed up the first time and then had to make me stay while she tried to fix it. I was getting so nervous the more she touched my hair but I didnt want to leave with it the way it was. once she put more bleach and more color and washed it all out and sat me at her chair again, i looked at my hair and it was ORANGE! i looked like i had put peroxide on my hair! it was horrible. the whole time i was there, she made me feel bad for wanting my hair right and made me feel very out of place. i didnt even let her dry the rest of my hair as I had already been there almost 3 hours! i just got up, paid the 150 bucks and cried when i got home! then my boyfriend convinced me to call them and have someone else fix her goof and so i did. i called, spoke to charlie and he told me to come in so he could fix it. i went in and he took no more then 40 minutes to cut, color and dry my crazy thick hair and i walked out feeling amazing! His brother Eddie finished drying my hair and I loved it! Both Charlie and Eddie are amazing. If you go here, just make sure to ask for either one of them. They will make you feel gorgeous!!
Pros: CHARLIE AND EDDIE!