Bridal Bliss & Formal Wear

I had a wonderful experience at Bridal Bliss. Gary was really friendly and accommodating. The shop had a wonderful selection of dresses, and I found the absolute perfect dress. My measurements were perfect, and everyone commented on how beautiful my dress was. They held the dress for me until the Thursday before my wedding, and they were wonderful about my coming in just to look at the dress for months before the wedding and never complained about bringing it out. more

Went here with my friend (the bride) to order bridesmaid dresses. Everything was fine until they measured me for my dress and I told them the measurements were wrong but they insisted they measured me right. After the dresses were back, They were VERY rude to the bride about picking the dresses up .. even though the wedding was still 6 months away. I picked up my dress and it was the WRONG size.. it was falling off of me and the bottom of the dress went a foot past my feet. I would NOT recommend this place to anyone. Now I have to pay to get my dress fixed. Go some place where they care about you and listen to you! more

I would recommend this place for every bride and the dress she desires, whether you are a ballgown diva, an earthy mermaid, or a simplistic traditional, these 3 have got you covered. I was a rather complex bride in the essence that i knew exactly what i wanted, and I could not find it anywhere. I picked 3 dresses, one of the style that i liked which was mermaid, one of the color i needed, and one with the fabric i wanted. I also wanted extreme alterations(I wanted an open back with a cowl design to dip across the small of my back.) I estimated that this would be very pricey and a pain, but Gary made it happen. Within a month i had my mermaid dress ordered in candlelight color, without certain beading, in silkish fabric. This dress was not in the store, it was a mixed culmination of 3, and it was no problem for them. Loretta, the alterations attendant, had the entire back of my dress reconstructed completely and all alterations done for an extremely reasonable price. The conversations with Gary and Clarence were great, they treated my fiance and I like family and we were thoroughly impressed with both of their strength of character and ability to adapt to any situation and appease any bride, no matter the circumstances. We had been to several other shops together (my family was not in the picture) and experienced horrid attendants that demanded that we follow traditions and he could not see my dress or help me, and were very aggressive with their ""traditional"" beliefs. But Gary and Clarence stayed late numerous times in helping me and my fiance get alterations exactly as we needed them, these 2 truely love what they do and it shows! You are missing out on the dress/gown of your dreams if you don't try Bridal Bliss, whatever your heart desires, these 2 can make it happen! Blessings to you guys, we love you!\r \r Emily and Charles Pros: cater to your every desire, cost &alterations phenomenal... Cons: absolutely none more

i started out loving them but it all changed at the end they have beautiful dresses but a lousy alterations lady they will tell you she can do all this stuff and then when you meet with her she cannot do any of it we paid her over 200.00 for alterations and 3 days before the wedding they were still not right had to take it somewhere else to be fixed and cost another 60.00 which no one ever reimbursed me the lady almost ruined a beautiful dress cannot even do a simple hem the dress was to long after 2 times trying bought higher heel shoes still to long the straps were supposed to come with the dress they are supposed to be attached co. forgot to send them we got them no problem but i had to pay for them to be sewed on and she could not get that right i dont think i should have had to pay for that when they are attached at the front that is one reason we picked that dress was the criss cross straps most dresses come with straps opt not this one they are attached at the front after asking for the veil numerous times it was left out this was a out of town wedding when it was discovered we had already gone fortunatley my sister in law was still in town and picked it up they said it was our fault we were upset over alterations thats not true. there were customers in the shop and they wanted us out also if you use the lawaway KEEP YOUR RECIPT many times i went to pay and he told me i owed more than i did i had my recipt so there was not a problem . DO NOT USE ALTERATIONS THERE bridal bliss will not help you in any bad alterations you are on your own they will not stand behind you.had i known as much as i loved the dress i would have gone somewhere else and not have the hassel . Pros: beautiful dresses, great prices Cons: terrible alterations , bookkeeping more

The service that I experienced at Bridal Bliss was wonderful- they really show how much they care about helping make your day THE most special day of your life- they will help you pick out gowns to try on, give you assistance and answer TONS of questions (admit it, we brides have a lot : ) ), and just make it so much fun. They had so much to choose from, so many dresses in many different styles, all you have to do is narrow down which one you love the least- because they are all beautiful. The prices are really great too. Bridal Bliss rocks! Pros: A wide variety of wedding gowns, prices are great too! more

I started my quest for the perfect dress in Jan 08. I went to every bridal shop with in reasonable distance to where I lived. Everything I found was either in budget but made from the cheapest fabrics or were made from the perfect fabrics and priced WAY out of budget. The day I found this shop in Homewood I had just left a place down the road. At this shop I tried on the most expensive dress of my quest topping out at 7k. I was dissapionted & ready to give up on my 3 month search. When I was leaving I saw a building and made a call to see if they had an appointment. To my suprise they told me to come on in they did not require appointments. I went in expecting more of the same. I looked around and all the dresses were right there for you to look at & try on at your leasure (unlike the other place with the $7k gown, where you were unable to view their stock & had to trust their skill). While looking around I notced the quality of the gowns & I started to walk out to avoid further disappoitment with a dress I was unable to afford. Gary stopped me and asked me if there was anything he could help with and I let him know what I was looking for and he showed me a few and I was amazed. Gary was great he stayed about 30 min past the time he closed to help me while I tried on MANY dresses. I just couldn't help myself. Every single dress in the shop was within my budget even the dresses inspired by Grace Kelly. I felt terrible when I found out how late it was but Gary told me not to worry. And if you have ever been to see Gary you know exactly what I meen when I say he truly loves what he does and cares about his brides and will make sure you leave in what looks good on you. To make a long story a little shorter my entire experience with this shop was unbelievable. Gary and his little shop will always hold a special place in my heart and if this review helps him get 100 customers I'm not sure it's enough to repay him for how special he made the experience and my wedding day. Pros: Staff, Selection, Price, and quality more

My experience with Bridal Bliss was wonderful. I went to a couple of different stores, and this was the only store that did not require me to make an appointment and provide detailed information just to get in the store. The owners are very friendly and accommodating, and they actually encourage you to touch the dresses which is unheard of at most bridal salons. I was amazed by the large selection of dresses at Bridal Bliss. I tried on several and ended up selecting a dress from the Grace Kelly inspired collection. It was absolutely beautiful and everything that I had dreamed of. The price was way below what I thought that I would have to spend even with the cost of alterations. I expected it to take 5 months for my dress to come in but it ended up arriving early. \r Gary and Clarence were so amazing and were always willing to go the extra for mile. They steamed my dress for me and had it waiting when I would come in. We ended up ordering our tuxedos through Bridal Bliss as well and were very pleased. I would have ordered my bridesmaids' dresses here if I had not already done so. I cannot say enough good things about this store and the service that Gary and Clarence provide. Planning a wedding can be extremely stressful, but Gary and Clarence did everything they could to make my experience a pleasurable one. They were such a blessing to me during my wedding, and I would recommend this store to anyone. Pros: Service, selection, and prices more

I recently purchased my wedding gown from Bridal Bliss in Homewood, AL. The customer service was better than ANY other bridal shop I've visited. They were very attentive. The owner personally helped me with my dress and allowed me to make changes to the final product. The prices were VERY reasonable! I'll tell all my girlfriends to go to Bridal Bliss! Pros: Great Selection, Location, Prices, Customer Service Cons: Can't think of any! more

Our daughter recently married and one of the most overwhelming comments was how beautiful her dress was. We of course were very happy with it but were astonished at how truly lovely every one else thought our daughter and the gown was. Clarence, Gary and Miss Lydia were accommodating in every, every way. The price was much more than reasonable. Clarence really listened to the vision our daughter had in mind for that day and did his best to make just that happen. I love the respect with which you treat each one of your brides. No question was too trival for Gary. He is most knowledgeable about the lines they carry and very honest in his answers. Gary your suggestions were invaluable. Miss Lydia a quiet but encouraging assistant as we tried on many of their lovely gowns.\r By far the most amazing gifts they gave us are the following: 1) Confidence in what we were choosing was right for our daughter and her vision of the day she would be marrying the man of her dreams.What peace of mind this was for us. 2) Service. Although Bridal Bliss has countless beautiful brides, we were important to them. We didn't have to explain who we were when we would call with a question or update. Our dress came in early! 3) Kindness. Which goes right along with service. Really I should say sincererity. They truly shared in our joy. Many thanks to each of you at Bridal Bliss. What a blessing you have been to us. We have and will continue to recommend you to every bride we come in contact with that wants a 'dress of her dreams' for her special day. more

I went to 5 bridal stores before I found the dress I wanted at Bridal Bliss. They helped me customize my order, changing the neckline of the dress and the beading. Everything was perfect when I came for my first fitting- I did not have to change one thing to the dress or the veil. Their tailor was great- she sewed my buttons and bustle expertly and quickly. They stored the dress and steamed it for the wedding day. Gary was extremely nice, relaxed and helpful. You can tell that they take pride in their dresses and customers. Overall it was a great experience because I did not have to worry about the dress at all. more

The gowns in Bridal Bliss are not ""worn"" and we offer a wide selection of store samples. We offer the highest of quality customer service. Our staff is never rude or condesending toward a customer. The bride gained 4 inches in the waist which equals approximately 40 lbs. in weight gain. The bride's mother stated the bride was taking medication which caused the weight gain; then stated the bride had subsequently stopped taking the medication. Bridal Bliss cannot absorb the cost of reording a special made gown due to the bride gaining weight between the time of ordering and arrival. Bridal Bliss, in an effort to solve this weight gain problem, offered the bride the store sample which was new and a larger size. The bride then took the offer and Bridal Bliss traded out the gown. Furthermore, on the matter of paying for the gown, the contract at Bridal Bliss states the funds for a special ordered gown are due half upon ordering the gown and the balance upon the gowns arrival at Bridal Bliss. The bride agreed to and signed the contract. There are no exceptions to this policy. Finally, this bride was satisfied to the fullest in the choosing of her gown, the ordering of her gown and our customer service and became disatisfied only at the point of realizing her gown did not fit due to her weight gain. more

I would NEVER recommend anyone going to Bridal Bliss in Homewood, AL. The dress selection was poor-not a wide selection, and the dresses look worn. The main reason I would say to NEVER go there is for the customer service, particularly because of Clarence-the owner. He was rude from the second I stepped into the store. I ordered a dress spending well over $1,000 including my veil. When the dress and veil came in I went for a fitting. Clarence was rude and treated me awful. The dress did not fit, and he said I must have gained over 30 pounds in 3 months. That is not possible! He made me feel insecure. He also said ""You must have the same problem I do-every time I turn around I'm stuffing something in my face."" How rude?????!!!! Who says that to a customer. Not only did he bash me, he started bashing other brides who had gained weight and could not fit into their dress. When you are a customer spending a lot of money in a store you should NEVER be degraded and made to feel like you are overweight. He has NO room to talk if you were to see him. I was very disatisfied with his service. Not only did he call me fat and tell me I had to lose 25 plus pounds to be able to fit into the dress, he lied to me twice. He said I could pay then or pay in May when I was supposedly going to be 25 pounds skinnier (yeah right). I called him and asked if I could pay in May like he said, and he lied. He said he never told me that and was extremely rude to me on the phone. He said I am like most brides-I don't pay attention to anything on the contract. He was mean and ended up basically hanging up on me. I immediatly went to the store to pick up my dress and he did not have the courage to look me in the eye. When I walked in he ran into the back room. The second time of his rudeness was to my mother on the phone. This was simply an overview of how this man and his so called customer service is. I do not think anyone should ever go there! Go to Dianes in Jasper! Pros: the assistant was nice Cons: rude, no customer service, decietful more

The selection at Bridal Bliss was extensive and very affordable. The dresses are not as cheap as warehouse-styled stores (e.g. David's Bridal), but the dresses are of better quality, are more individual in their design, and most cost under $1000 (unlike the shop up the street where dresses start around $4000). \r \r The owners are very proud of the services they offer and they have everything you could need for your wedding day, from hair pieces to shoes and bridesmaids dresses. They were always kind and did not pressure me to buy anything. In fact, they suggested another store where I may find other wedding shoes. \r They were patient when I was frantic with planning and always greated me with a warm smile. \r \r Gary and Clarence are running a business, but I felt they treated me as a friend whom they wanted to have the best wedding day possible. A couple of other reviews were harsh because of mistakes that were made--that is understandable, but there is only so much that can be done to ""make things right."" Gary is hands-on with the bride-to-be and Clarence takes care of the business side. Clarence's interpersonal style is not as warm as Gary's, which may come across as uncaring, but I found him to be very considerate. When my bridesmaid's dresses arrived late (because of the manufacturer's delay), Clarence overnighted the dresses to my wedding party at no cost to us. He did what he could to make things right. \r \r As I told them after my wedding day, for all of the details that could go wrong, my dress was the one thing I knew would be perfect. I whole-heartedly recommend these two gentlemen to anyone looking for personalized service at affordable prices. Pros: Caring service, each dress is tailor-made for the bride more

I had a great experince at Bridal Bliss. Gary and Clarence (the owners) are amazing. They make you feel very special and catered to my every need. They are so knowledgeable about everything wedding dresses. I ended up chosing the first wedding dress I tried on which is very rare for me. I fell in love with a Grace collection of dresses inspired by Princess Grace. Everything arrived way in advance and was fitted to fit me perfectly. We also ordered the Groom and Groomsmens tuxes from them. They fit everyone pefectly and my wedding could not have been more gorgeous. I had the wedding of my dreams and it was largely do to the excellent service I recieved at Bridal Bliss. Pros: Great friendly Service, Great communication and updates on order, cute shop, wide selection of beautiful dresses more

Brides, whatever you do DO NOT use this bridal salon. I had a really hard time finding a dress I loved and when I finally found it at Bridal Bliss I was so excited. It took six months of trying on dresses to find this one. I order my dress in April for my October wedding and everything was great. My dress came in and i had them ship it to me because I just recently moved to Texas. DISASTER struck! I recieved my dress in the mail, opened the box to find the WRONG DRESS. I called the next day in panic and hoped that they had just sent the wrong dress. They, for some reason, started describing the dress they had sent me insisting it was the one I ordered. I told them that I had never even tried the dress on. I explained the one I ordered and they had no idea what I was talking about. Luckily I had taken pictures in the dress so that I could e-mail them to show them what dress I was suppose to have. They don't have e-mail so I had to send the pictures to a UPS store for them to pick up. They told me that they wrote the style number down wrong and ordered the wrong dress. They said there was no way to get the dress I ordered in time. They had me in tears. All the owner could say was that this has never happened in twenty years. He did not care or understand that he ruined my wedding day and that it was a once in a life time thing and that the dress is one of the biggest things. He was not genuine and had nothing to offer to fix the situation. He had an attitude and was rude. DO NOT go to this salon for your wedding dress. My wedding is now 3 weeks away and I am having to start wedding dress shopping all over again. It is too late for any shop to order a dress so I have to get a sample that they have on the floor, which are all too big and most are dirty and damaged. This is all thanks to the incompentency at Bridal Bliss. Pros: NOTHING Cons: they ordered the wrong dress, rude, did not care and had no solution to rectify the situation. more

Out of all the crazy things you have to go through planning a wedding, I'll have to say that this was a wonderful experience for me. I had no idea what I wanted to wear until one of the owners picked out a dress and said it would look lovely on me. And it did! It was great. They were so sweet. And they have you covered from veil to shoes. Plus there is a huge mirror in the middle of the store for you to admire your dress in and I can't say it hurts that all the staff smiles and tells you how perfect the dress you have on is. They steamed the dress for us and gave us pointers for different aspects of the apparel planning. They were a breath of fresh air from wedding mania and I'd recommend them to anyone! Pros: Very helpful, Beautiful gowns Cons: It took every bit of 9 months to get my dress, but that was explained to us before buying. more

I highly recommend this bridal shop. The store is the perfect place to shop for a wedding dress, shoes, and even bridesmaid dresses. The floral aroma welcomes you into the store where the friendly staff helps you pick out the perfect dress. I loved trying my dress on in a private dressing room, and then walking out into the shop for the larger, 3-way mirror. They have a large selection with what I thought were reasonable prices compared to other shops in town. They steamed my dress and veil before I picked them up so that they would be wrinkle-free for the wedding, and did an excellent job assisting me. Pros: Ambiance, service more

One of the worst examples of customer service that I have ever been involved with. I would stay away from this place as they are overpriced and care not about anything but their pocketbook. The owner ordered the wrong size dress and refused to even discuss it. He has turned my wedding in to a nightmare. You are better off ordering from a service oriented shop or directly on-line.\r \r Very disappointing. A bridal shop should care about the customers they serve. You will not get that here. Pros: Close to home Cons: Uncaring owner who refused to accept reponsibility for his own actions more