What a rip-off! I checked out 7 services for a good friend's special nite, got many price quotes for this limo, but chose to go with Black Tie because their price matched the lowest quote I got from 3 other services but was the newest model (2002) so I figured I was getting a deal. I was quoted $55 an hour, verified that when I called back to make the reservation, and had it written down in two places with her name by it. When the driver got there, he said it was $65 per hour. I argued with the same lady who reserved it for half an hour because she was so unconcerned and rude. She still charged us $65/hr. What's $20? Not much. What's principle? Everything. What's customer service? Your future business!!!!
Pros: nice limo, driver was ok
Cons: unethical, rude