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Businiess name:
Church Services
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Review by:
citysearch c.
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Review content:
DON'T USE CHURCH SERVICES!! Called out Church services to fix a/c. We discovered it was time to replace our old unit but it could not be replaced until the next day. Its August in Houston; very hot! I asked 3 times if they were going to leave portable a/cs or recharge the old a/c so the house was livable overnight. the tech said ""sure of course we will not leave you in a hot house"". The tech later left without telling us or charging the A/C. The finance guy showed up so we could purchase the A/C and install it the next day. He was difficult at best. anyway, he knew nothing about charging the A/C or portable units being brought in. I asked several times regarding this and was ignored. After many calls we finally got the tech back out at 7:00 that night to charge the a/c Next day Church Services came and got the new unit installed. It was hot but uneventful. 3 days later the A/C is out again. The tech and company are thus far unwilling to make it right or bring portable units. We spent 9,200 K and still no A/C its 89 degrees in my house and my Houston SPCA foster kittens are overheating. Thank you Church Services!\r
Later it was discovered the filter to keep the debris out of the A/c was installed incorrectly. It was installed outside with the unit instead of in the attic as it should have been. It caused the A/C to freeze up and the compressor to almost burn out. That means the installation crew did not know what they were doing and were incompetent.\r
\r
8/16 - A/C still out. they said it was the expansion valve. Yet one more hot night after spending all this money. They still can't fix it or figure out what is wrong. We have a brand new 16 SEER AC and they STILL can't make it work! Its 88 degrees in the house right now....
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