We've been going to this practice for almost 10 yrs.
In the beginning, we had nothing but positive things to say. Yes, the wait time was always very long, but the quality of care was worth it and, staff was attending to sick children (so the wait was understandable). We never felt like cattle and also felt like our concerns were listened to. The doctors have always been current with recent research and they always had a loving touch with our children. Keep in mind, that when we first started, the practice was not Advocare and all the founding doctors were still involved. (One has since left, such a shame too, but she was not happy with how the practice had expanded too rapidly). This reason that I mention this is that I am not sure if our recent difficulties are the result of the policies of Advocare or simply the carelessness of the office staff. Needless to say, we have had too many mistakes made by the office that cannot be ignored. Some of the mistakes in just the last 12 months have include: not returning calls for simple well check visits and then speaking to me VERY rudely stating, the error must be mine and that I
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