Larchmont Animal Clinic

I have been taking my pets to the Larchmont Animal Clinic for years and years....as has my mom. After Dr. Garcia left, i was skeptical, but decided to give Dr. Ciganik a chance. I was very disappointed after my last visit. I had to put my cat of 16 years down, and he was extremely short with me. I asked questions, wanted as much information as possible when learning about her ailment and making the decision- and felt as if I was an annoyance to him the entire time. When I finally made the decision this is what was best for her, he rushed the process along and treated her like an object and not like a living creature that I loved and that had been a member of my family. I was severly upset and will NOT be taking my pets to this clinic any longer. \r \r Pros: clean office Cons: Dr. Ciganik more

Dr. Garcia was wonderful. However, she left the practice. I have been taking my pets to the Larchmont Animal Clinic for years and years....as has my mom. After Dr. Garcia left, i was skeptical, but decided to give Dr. Ciganik a chance. I was very disappointed after my last visit. I had to put my cat of 16 years down, and he was extremely short with me. I asked questions, wanted as much information as possible when learning about her ailment and making the decision- and felt as if I was an annoyance to him the entire time. When I finally made the decision this is what was best for her, he rushed the process along and treated her like an object and not like a living creature that I loved and that had been a member of my family. I was severly upset and will NOT be taking my pets to this clinic any longer. Pros: clean, parking, supplies Cons: impersonal more

i've been a loyal client for 8 years now and i'm amazed of how good he is. i wouldnt trade him for any other doctor. he's done from a simple spay surgery on my young dog, to a complicated nueturing on my 10year old dog which inculded tumor removal. he explained to me that in was a dangerous procedure but he was very optomistic also. i liked that he was frank, but at the same time i knew this had to be done. i loved that he kept me informed before and after his surgery, and we prep him for 2 weeks before his surgery by doing diffrent tests, putting him on antibiotics before and after, and monotoring all his levels. we did everythig to minimize the danger, and i have to say everything paid off because it was a huge success. it has been 2 years since the surgery and although he is slowing down due to his age i cant thank him enough for giving him 2 extra wonderful years and for still keeping him going. i highly recommed him and tell all my clients about him. Pros: honest and very knowlegeable Cons: very busy facility more

Everyone i talk to recommended him. After my visit i could see why. He is very good with animals, and is very knowledgeable. It was very easy to contact him after my visit. He was great for staying on the phone with me for at least 20 minutes going over lab test and all my questions.\r What can i say, the glasses do it for me. Pros: Smart more

This place is great, and convinient. The Place does everything. It looks nice and cozy from the outside, but they are fully equipted to take care of your pet. The do haircuts and grooming too. They even sell food and treats, and if they don't have it their petstore two doors down will. If your a busy person like me this is the vet for you, so many birds with one stone. Pros: Parking, Location, Doctors, Staff Cons: A little busy more

I'm amazed with the amount of negative feedback this clinic is getting. Unfortunately, my dog has needed care several times throughout the past few months. With each visit my dog and I were treated very well by both admin staff and doctors. Not a time goes by without one of the staff coming into the lobby to pet my dog and offer a much desired treat. Cons: When busy, expect to wait a while more

The doctors especially ciganek did not give my dog the right treatments and he died a year after he was diagnosed with pancreatitis. the fron desk women are rude and are inconsiderate! more

the staff and the doctors don't care! they did not treat my dog properly!! The staff is also very rude more

I recently found myself with a new dog, that i couldn't keep. I took him to the clinc to get an exam, i didn't want this new dog to get my dogs sick. I explained my situation to one of the girls upfront. The staff was great, they said they wanted to scan the animal to make sure it didn't have a microchip. They took him in the back and in less than five minutes they brought him back out. He had a chip. They ran it through their database and called the owner. They acted so quickly and were so helpful. The whole ordeal was over in less than an hour, at no cost to me. I highly recommend this clinic, it is obvious that people that really care about animals work there. Pros: Caring staff more

My cat was diagnosed with cancer. He's going to pass soon and we've been visiting/talking to the clinic a lot. The doctor was good. This has been very hard for me and though I can't say the doctor was exactly comforting (which I don't expect, really), he has been respectful and professional and I have no complaints. But there are two front-office women who have extremely poor customer service skills. \r \r One of them, the older of the two who's been there many years, if she's the least bit busy she treats everyone with exasperation or like an idiot- mainly by not listening and dismissing anything you have to say, instead just telling you what she knows you're going to ask (with a big sigh). O f course she doesn't know what you're going to say- she's just arrogant and hurried- so she is very hard to deal with. She doesn't seem the least bit concerned with how she treats people and she's very unhelpful- unless it's really slow.\r \r The other woman, the younger one, is simply terrible to people. Everyone I saw her interact with she treated with contempt and spoke in a completely patronizing tone. She's so rude and arrogant it borders on outright hostility. Everyone is a nuisance to her and she treats them as such. After my cat stayed overnight she started to act with basic decency apparently because she liked my cat. That's immature and unprofessional behaviour. She's like a record store snob, except she's talking to people whose best friends may be sick or dying. I've worked customer service, I know how it is, but if I were a vet there I'd fire her because her behaviour is atrocious. \r \r These two woman made a difficult process that much more stressful. I want to tell you their names, but that may be a bit too much. It is not Michelle, though. Michelle has been very nice, I wanted to point that out.\r \r Pros: Good doctors Cons: A couple rude staff members more

I've had pets all my life, but i've never liked taking them to the vet. The experience is frightening to both the animals and i. But the staff at this clinic makes it a much better experience. They have this receptionist that comes out from behind the counter to give my dogs treats every time. They all seem to be highly concerned with the health of my pets, and this puts us all at ease. Pros: Location, staff, parking more

I was referred this hospital by a co-worker. My cat had a reoccurring bladder infection, where several other veterinary consultations were unable to yield a cause. Larchmont Animal Clinic diagnosed and treated what turned out to be bladder stones. I'm so glad my cat is healthy again! Pros: Clean, Location more

...but the front office staff are unfriendly and incompetent. Well, one person in particular. We had taken our cat here to clear up an ear mite infection and also boarded her there for 6 days. On the last visit to Dr. McCartney (who was really nice), he told us she was clear of the infection. We were told ""no charge"" by a particular female front office staff member, and we were surprised but pleased. It was on this visit we booked our cat for boarding. So, over $600 later, and after we return from our trip, we have a voicemail that we have an outstanding charge from the last visit that we need to take care of upon picking up our cat. Basically, they nickel and dimed us over $30, after all the money we had spent so far. After much time on the phone (by my husband) and all the staff denying they ever said ""no charge"" and assuring us ""we're not implying you are lying"", they begrudgingly decided to not make us pay. I am currently trying to find another vet to go to because I don't want to deal with this particular female staff member. And what's funny is, my husband was the one who did all the dealing and talking, and I didn't even go with him on all the visits. I just don't understand why we were single out over $30 after we had already paid for alot of service and to be basically told we were liars. Pros: Doctors are good, convenient hours and location. Cons: Incompetent, rude staff. more

after adopting 2 kittens from the shelter i needed to find a vet in whom i can trust to take care of any problems with their health and wellbeing. Dr Garcia is most certainly that vet. she took time to talk to me and hear any concerns or questions, and most importantly took the time to thoroughly check them out. i am very pleased to find someone i can trust with my new bundles of furry energy Pros: excellent service more

I have been going to Larchmont Animal Clinic since I moved to LA from New Orleans 5 years ago. I just lost 2 of my kitties this year. I cannot describe the wonderful treatment and care this doctor has given my pets over the years. Dr. Garcia is wonderful. She treated my cat for diabetes and helped her live a lot longer than a cat with diabetes would normally live. She is also extremely intelligent and forthcoming with medical information about your pet. She really explains to you in laymans terms what is happening to your pet with sympathy. I can't say enough good things about her and the staff there. They always remembered my pets name and always gave both of them loving care. Pros: doctors, expense, care Cons: no cons really, nothing bad, to say more

I've been a client at Larchmont for 3 years now. I adopted my two cats from the clinic and have been taking them there since. They receive occasional baths and don't seem frightened by the staff or the doctors. The receptionists know us by name and always greet us with a friendly smile. I feel safe knowing that my pets are under their care. Pros: Good Parking, Friendly Staff more

I've been a long time client. I have cats, dogs, hamsters, and birds and no matter what i bring them they can take care of them. My dogs are two of the baddest chihuahuas you've ever seen but the doctors and staff still treat them like they were the sweetest things. The doctors have the gift of explaining even the most complicated procedure and best of all they don't sugar coat it, they always get down to the point. This is the kind of service my pets deserve. Pros: doctors, location, parking more

We recently became first time pet owners after rescuing a stray cat from our neighborhood. The veterinarians and staff provided excelent care, and took the time to educate us about owning an animal. Pros: Knowledgeable, Good Parking, Good Location more

I've taken my cats there for regular check-ups and shots, and the occasional daytime emergency. I have not had to deal with anything more major than that. We see Dr. McCartney, who received my boy's seal of approval. We recently returned to Los Angeles and Dr. McCartney carefully reviewed the file from our other vet and is continuing care according to the other vet's recommendations on the one issue my cat does have re diet and dentals. more

I had a good experience the first time I went there. The second time - the office staff made mistakes with my appointment without appology and tried to charge me for the changes that they made. I thought it was an ""off day"" with a new receptionist who made a couple of mistakes, but.... On my third visit - the service didn't even exist. The receptionist had no clue. I asked for a certain time to avoid canceling another appointment and instead of telling me that it wasnt available and offering other times she told me how to schedule my other appointment. After finalizing an appointment, I still waited 2 hours after that time for my pet to be seen with no apologies or understanding for my frustration. The doctor seemed nice, but if I have to deal with the office incompetence it isnt worth it at all. Pros: seemingly nice doctor Cons: staff, staff, staff more