Frymire Home Services

good well trained and efficient more

I have used Frymire for the past 12 years and have been very happy until recently. I have always purchased the maintenance plan which allows a discount in parts and priority service. However, recently when I have scheduled service I have had to wait weeks and even months for an appointment. The tech that serviced my unit this last time arrived at 6:45 p.m. and was here until 8:30 p.m. We were actually having severe weather at the time and when he finished I told him that I will contact Frymire and pay for my yearly maintenance plan so as not to keep him any later and allow us to all stay safe from the severe weather. When I called to schedule a service (repair that was identified while the tech was here) I was told that I will have to pay in advance to be allowed the discounts. I was just going to pay for everything at the time of the repair plus have another estimate for replacements of my hot water heaters. I have been trying to contact Jeanette Barlow and she has not returned my calls. Plus, I fail to understand why I have to pay in advance before I receive my discounts since I have been a customer for 12 years. I do not feel that I am a valued customer and maybe Frymire has become too busy to make me feel like a valued customer. RESPONSE FROM Frymire Services, Inc.: We are terribly sorry for any miscommunication. more

Satisfied more

Frymire was requested by an outside source to replace the exterior coil assembly on my outside condensor unit. The service technicians were very knowledgeable and executed their task professionally. They also replaced the fan unit and installed a TEU bypass on my system to insure that my unit ran properly. I am still awaiting on Frymire to call and let me know the replacement TEU has been received. Heard nothing as of yet. more

Ramon is always prompt and courteous. more

Also, I appreciate the fact that Frymire will try to accommodate special requests, such as sending out the same employee with whom I've had previous successful visits. I've found Frymire to be honest and dependable, and they reasonably guarantee their work. more

Frymire was recommended to me by a neighbor and I was very pleased with the sales and installation process. I will be replacing another unit in the future and won't hesitate to call on Frymire to perform the work. more

For more than sixty years I have used Frymire. Obviously, I have found them quite satisfactory. more

No complaints, Service man was courtieous,efficient and very knowledgable. more

This was the spring heater/a-c system checkup more

You picked up the ball after another company totally dropped. Thank you so very much. more

The technician arrived when promised, went right to work and diagnosed the problem. Had it fixed in no time. more

Raymond listened to my description of the problem and isolated the cause within 15 minutes. He also diagnosed the heat pump's startup capacitor problem that the last several HVAC technicians overlooked - even when I specifically pointed out and demonstrated the strange noise on startup. I already know quite a bit about my HVAC system, so I know when an HVAC tech is just fumbling around. Raymond went straight to the problems and fixed them. Note that I've had other Frymire HVAC techs as well and Raymond is the first one I'd enthusiastically endorse. The last Frymire HVAC technician from 3 weeks ago just topped off my R-22 and left without fixing the problem. He told me it would cost $250 extra to do a system leak check unless I waited for the annual servicing three weeks later. Raymond came in, determined I did not have a leak, but that my thermal strips were incorrectly coming on during the cooling cycle. There was no system coolant leak and I waited 3 weeks without A/C for no reason other than he could not figure out what was going on. more

Technician was very friendly and down to earth. He pointed out a few parts on the AC that might need replacing in the near future, and made suggestions regarding an old connection to the heater unit. He was quick and thorough but took enough time to answer my questions. I would definitely hire again. more

Did a good job more

On time when promised. Neat and clean. Answered questions clearly. more

Over the years I have had several different technicians service my AC unit and only 1 of them claims that the unit is low on freon. Why don't the others catch that or what is this one tech looking at? He has been out 2 different times and has made the same claim. If he is right why haven't the others seen that? more

Great job more

I may not renew my yearly contract and just use you when there is a problem. more

We believe Frymire to be trustworthy, the reason we have used their residential services for the past 7 years. more