Raymond listened to my description of the problem and isolated the cause within 15 minutes. He also diagnosed the heat pump's startup capacitor problem that the last several HVAC technicians overlooked - even when I specifically pointed out and demonstrated the strange noise on startup. I already know quite a bit about my HVAC system, so I know when an HVAC tech is just fumbling around. Raymond went straight to the problems and fixed them. Note that I've had other Frymire HVAC techs as well and Raymond is the first one I'd enthusiastically endorse.
The last Frymire HVAC technician from 3 weeks ago just topped off my R-22 and left without fixing the problem. He told me it would cost $250 extra to do a system leak check unless I waited for the annual servicing three weeks later. Raymond came in, determined I did not have a leak, but that my thermal strips were incorrectly coming on during the cooling cycle. There was no system coolant leak and I waited 3 weeks without A/C for no reason other than he could not figure out what was going on.
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