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Frymire Home Services

4.7
1644 reviews
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id: 27751736
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2818 Satsuma Dr
Dallas, TX 75229

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(972) 367-0004
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Best

Masis explained why he recommended I purchase a new faucet rather than repair my present one. The make-up of my present one has a characteristic that gives out in a short period ...

Worst

Quality of work seems good, however, not any better than Baker Bros and costs for equivalent work was about 50% higher.

Great work, but needs help with QA on their work 5/21/2013

I had the Frymire plumber come out to replace my washing machine input hoses and valves. The service man did a great job on that aspect. However, he did not check and ensure that the disconnected drainage hose from the washing machine was securely affixed and tightened down to not leak. The first load of laundry that I washed flooded my pantry, kitchen and laundry room with 1 inch of water. How simple it would have been for the plumber to QA his work and do a test that nothing was leaking. Very disappointed. Usually, I have 5 star service from Frymire, but plumbing dept. needs help on QA for their work. more
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Dependable 5/20/2013

We've been using Frymire since our house was built in 2000. We are confident with their services, and we have replaced systems through them. more
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Excellent 5/20/2013

Jeff is always very pleasant, and he does a thorough and professional job. more
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Service was neat & Proffesional 5/20/2013

Service man (Alan) arrived on time did his thing and left. He sold me a service contract. No complaints. more
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Poor service 5/20/2013

The tech did not appear to know what he was doing. He also stepped through our ceiling which left us with a gaping hole until someone could repair it a few days later. His demeanor did not inspire confidence. In the end we just paid him the diagnostic fee and asked him to leave. We were left with our 2 broken ACs and a hole in the ceiling. more
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half yearly inspection review 5/20/2013

I am sad to find out the service person who usually comes to my house has left the company and two brand new guys come in place of him. To me, it is important to deal with a familiar face if possible. I do not feel connected to the new workers. RESPONSE FROM Frymire Services, Inc.: We always try to send the same technician, but unfortunately we could not in this case. more
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Excellent service as always. 5/20/2013

Excellent service as always, efficient, polite, professional. No problems. more
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A/C Service Great! Plumbing is not. 5/20/2013

Jose was wonderful. Professional, knowledgable and personable. The HVAC portion of Frymire has, and continues to be, a top service organization. The plumbing portion of the company is a totally different story - would not recommend for plumbing at all. more
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I was told that you needed an email address to send me my bill. All 5/16/2013

I got was this request for my opinion. Do NOT tell a service tech they need an email address to send me my reciept when all I have gotten a week after service is a customer lobby email for a review!!!!!!!!! more
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Service declining 5/15/2013

Anthony was my representative for years. He did a great job and I trusted him. Since his departure I have had different representatives with varying quality. The last representative appeared nice and thorough but then I noticed he did not change my air filter. I keep in view of where they will be working. He did not ask about a filter. more
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Alex knows what he is doing and excellent customer service 5/14/2013

Alex, called me minutes after I made the call to the central office, he came the same day and always attended my questions. He did repair my Water Heater in minutes. Thanks Alex. more
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Frymire Saved the Day 5/13/2013

We had a 50 gallon hot water heater bust in the upper attic. We were fortunate to be home when this happened. I was researching tankless water heaters and researched that Frymire was certified to install them. I called and got Gary Staggs who came over immediately to discuss the pros and cons. Not only did he mitigate the current hot water issue in our home, but installed three tankless water heaters to replace our five fifty gallon water heaters. His team was very professional. Sue kept us informed every morning as to what was going to happen. Alex is a keeper. We are very happy with the tankless solution and it allowed us to install an additional washer and dryer on our second floor. Would I recommend. Yes. And ask for Gary. more
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I was well pleased with the level of service provided by the Frymire representative 5/8/2013

Chris and his helper arrived on time, worked continuously throughout the day, was obviously well trained and professionally knowledgeable, appeared to have done an excellent job and was a very pleasant young man to with whom to talk about the new central air system. But, I wouldn't expect anything less from a Frymire representative and that is why I have been a customer for more than 25 years. Chris did an excellent job and should be commended for his professional knowledge and business acumen and demeanor. more
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Was able to get appt quickly; service was above average. 5/8/2013

Dennis,the service tech was on time & started working right away. It did take almost 1/2 hour to locate the buried cut-off valve & discuss the problems we were having with the house slab shifting. Only draw back was the smoking on job site while waiting for the water pressure test; would have preferred he smoke in his truck. more
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Great job. 5/8/2013

Technician was very professional and thorough. He explained everything that was needed to get my system up and running again. Thanks. more
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very pleased with Frymire Service 5/7/2013

Highly recommend to everyone. more
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They value me as a long time customer 5/7/2013

I appreciate that Frymire takes such good care of their long-time customers. My emergency problem was fixed quickly and with care. more
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Arrived on schedule comleted work. Personable and Professional 5/7/2013

Work completed in timely fashion, Person was Personable and Professional more
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Editorial

  • Contractor service for the greater Dallas area works on air conditioning, heating, plumbing, electrical, refrigeration and more.

  • 12/22/2005 Provided by Citysearch
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