Frymire Home Services

The technician was professional and polite. more

Bought A/C unit from them and was getting service made appointment they were on time and did service. Happy with them would recommend their service more

same as above more

Will not work around schedules. Each technician will have opinions that are different from other techs RESPONSE FROM Frymire Services, Inc.: We offer regular service Monday through Saturday. There are instances our services are in high demand and we are not always able meet every customers' schedule request. more

We called Frymire Services, Inc. about a special they were offering for tune-up on three furnaces. They scheduled that easily and sent a technician. In the tune-up he found that one of the electrostatic air cleaners was not working properly. He first suggested putting a disposable $50 filter in instead of fixing it. I told him that I didn't want to do that and asked if he could show me what was wrong. He was trying to encourage me to replace the whole electrostatic air cleanser, which would have cost $1,000. Instead we determined that all that was wrong was a $50 filter that needed replacing. We appreciate when a company suggests all options before encouraging us to replace an expensive component or get a disposable filter. The tune-ups did go well, though. It was a good value for checking the system. We were also considering purchasing the annual service plan. However, during the scheduling of my service appointment, they thought I had the service plan already and told me that the soonest they could get somebody out would be December 26. I made my phone call in early November. Once I told them I was calling about the special, they said they could get me in in just a few days. So it seemed that service plan customers are a lower priority. more

Not sure what this is requesting more

A very satisfied customer. more

good more

abel is just that more

John was very pleasant, on time and very efficient. more

Pleased with the necessary actions that were taken to replace the unit at my home, Everyone was courteous and each basic step was explained. Thank you! more

There is never any question about the performance of our ac/heat when Frymire services it. Knowledgable, quick response time, and quality work!!! more

Technician noticed/fixed problem with power humidifier (water to humidifiers shut off when hot water heater replaced) missed by technician during last maintenance check 6 months ago. more

Service man calls before he arrives to confirm arrival time, and he is knowledgeable and efficient. Work is done quickly and the service man (John) is friendly. more

My wife and I are very pleased with the service. more

I am happy with your service. more

The plumber that showed was very well spoken and delivered every bit of information requested and other information that was important to know. The price quoted to install a tank less water heater is a joke with this company. $3950 for what is about $1400 in materials and 4 hours of labor with 2 plumbers. Plumbers should not try to charge $400.00 an hour. They aren't performing heart surgery. I perfectly understand they have a fleet of trucks to keep clean and tooled but they should not build it this much into pricing. I would recommend the plumber that gave us the information any day of the week as he was beyond qualified but this company does not price work appropriately. RESPONSE FROM Frymire Services, Inc.: Our quote was very competitive. As a company we strive to operate to the highest professional standard and provide the best possible customer service at a fair price. When our professional service technician or plumber arrives at your door, many costs have already been incurred just to get him and our truck to your location -- ready and able to complete the job. Frymire Services celebrates more than 60 years in business is locally owned and operated. The company holds a Master license in HVAC, Plumbing and Electrical. Our technicians and plumbers have weekly technical, customer service and medical training and we take pride in the quality and efficiency of their work. Frymires dedication to employees, community and customers is top notch. We do realize that others may be offering lower prices (and usually with lower customer service and lower warranties), and we have also seen others at higher prices too. In recent years we've seen profitability in our industry steadily shrinking and many service companies closing doors or declaring bankruptcy. Our employees earn a fair wage that not only includes salary, but also social security, medical benefits, disability insurance, 401k, holiday and vacation, uniforms, trucks, fuel and vehicle maintenance, training, tools and inventory. All of that and more before we even begin to recover substantial overhead costs such as support staff (and their salaries and benefits), building rent and utilities, business insurance, taxes and many other items to ensure customer and employee satisfaction. Our prices accurately reflect our costs and enables Frymire to continue as healthy ongoing business concern, serving our customers and community with the highest possible level of service and integrity. more

Happy with service and techs more

Keeps the system working well and cleanly. more

The people are very professional and the plumber showed up as scheduled. (He was 2 hours later than scheduled, but the office called that morning and asked if that was okay since the previous job was running late and I agreed.) Everything BUT the price was fantastic. However, they charged nearly twice what I have been charged in the past to replace the inside of a toilet. As a result, I'm not sure I would recommend them to anyone unless it was a dire emergency, and that's too bad because I got their names off of Angie's List and this is my only disappointing experience from that. more