Everrest Mattress Inc

We purchased a mattress w/12 yr warranty and it failed after 2 1/2 years. When we called to exercise our warranty we were told they would come to our house, take pictures, submit them to the factory and then determine if it should be repaired. We had them out to the house, they took their pictures and then weeks went by. I called to follow up and were told the pics were no good, they needed to come back. I explained that we had taken time off work to accommodate them and that it was a hassle to have them out again but reluctantly set up a time for a 2nd visit. The day they were scheduled to come, they called and cancelled on us. They then agreed to just replace it. We scheduled delivery of a replacement mattress and the day of the scheduled delivery they called and said their truck broke down. We tried to arrange for anther delivery time but were told they would only deliver on a Thursday at a TBD time. I explained that we had already missed 3 days of work trying to get our mattress replaced and that it would be difficult to get another day off. I was told Thursday is the only day they would deliver and if that didn't work, we could come get it ourselves. I explained i drove a small car and was told to bungee it to my roof then. With no other choice, I arranged for the following Thursday. They came, delivered and left all their trash and packaging on our front porch. When I call their store, they rarely answer the phone and never return messages.After about 2 months of calling and getting the run around from everyone we talked to we finally got a replacement mattress. SAVE YOURSELF A HEADACHE, DON'T BUY FROM EVEREST MATTRESS!!!! more

we've been buying mattresses from everrest for years - my folks did, both sisters have, hubby & I did plus we outfitted our spare room with one of theirs. buying local has always served us well, since the 80's from these folks! I have told so many about our local find - never had any friend say they've had any probs like these 3 reviews, so I trust my own experience & look forward to buying another! btw, we've had ours for 14 yrs...maybe I should look into another but it is still great! more

I purchased a mattress in 2007. I wanted to support a local business, the bed was comfortable and the saleswoman was nice. The morning of the day the mattress was to be delivered, I received a phone call from a man saying that they couldn't deliver until the afternoon. I told him I had to got to work at 1pm. He jumped on me like a spider monkey. I immediately called the store to let them know one of their employees was beyond rude. The sweet sales lady apologized and told me it was the owner and that she would call him. I couldn't believe it, the owner? I should have cancelled my order right then but we were excited to get our new bed. He showed up before 1 and had turned it around completely and was over the top pleasant. 6 years later the mattress is un-usable. (It started to deteriorate months after we got it but I thought it was just normal wear of a new mattress) I called them recently to see if there was a problem with the memory foam, recall perhaps, or if it was normal. A man answered and got all over me for even asking. RUDE is an understatement. I cannot believe this company is still in business. He invited me to start the warranty process but I don't really think it would get me anywhere and I don't want to deal with this "family owned" business again. BIG MISTAKE!! live and learn I guess. Just bought a nice Sealy from a reputable retailer. Im good for the next 25 years. more

When we immigrated in 1999, one of the first things we did was buy a mattress from Everest Mattress. We had closed on our new home 4 weeks before all our things arrived by sea from Europe, and wanted to be out of the hotel and onto our new home. 13 years later, after returning to WA after living in CA, we are about to start shopping for a new mattress. We had bought the Elite Luxury Firm, and it had a 20-year warranty back then (looks like they are down to 10 years now). It has held up really well; we are both around 200 lbs, and we are often "energetic" in bed, and the bed is still in great shape, but after 13 years any bed is going to start getting a little tired. However, it will be just fine for the guest bedroom, and we expect it to keep going there for many more years. Just as when we first arrived to start living our American dream, buying a mattress seems very confusing, but it's as clear now as then that prices of the big brands are inflated, and not a useful guide to quality, and after some research we've decided to go back for more of what we know. more

Purchased a mattress and it was not the same one from their showroom. I was like maybe it will get better, not the case. It broke down in the matter of a few months and made sleeping miserable. Finally after 2 or more months, someone finally came to take a look at the mattress. They disagreed that something was wrong. I was insulted and threatened. I decided to go to The BBB and Consumer protection agency. Then I filed a SMALL CLAIM COURT CASE! GUESS WHAT I WON! The judge totally saw that they were not truthful. The bed was not made in their factory! It was made in Spokane Wa and had a tag to even prove it! I was not paid by them. I hired a collection agency who was not able to get any monies from them for over a year. Three years almost later they still refuse to pay me. Please, look for a reputable mattress store to purchase a mattress from. I tell you if you buy from them you will be sorry. I also see on the review sites when i was sueing them seems there are a bunch of 5 star reviews. I think someone put them there delibertly. I wish everyone who wants to buy from them could hear my whole story. I won my money and have never been paid, do your research and if you have any problems take them to small claims court like i did, maybe i have not been paid yet but i want others to know you can go to small claims court as well. more

This review is listed twice for Jeffery H. and once for Peter S. I've had great service from EverRest. When we received our latest mattress, it seemed firmer than the display model, but they offered to have their dleivery guy come by on the next scheduled delivery day to check. In the end, we put our memory foam, mattress topper on it and it is great. I really like supporting a local business. more

You may have found that perfect mattress at Everest Mattress. I hope you're happy with it. Because, if for any reason, you'll need to replace it that business will give you a horrible time! They'll make sur life so disgusting by requesting information and then some more that you'll get so frustrated and give up. That's their intention you see! I WILL NEVER BUY ANOTHER MATTRESS FROM THAT PLACE. LEARNED MY LESSON THE HARD WAY! more

You may have found that perfect mattress at Everest Mattress. I hope you're happy with it. Because, if for any reason, you'll need to replace it that business will give you a horrible time! They'll make sur life so disgusting by requesting information and then some more that you'll get so frustrated and give up. That's their intention you see! I WILL NEVER BUY ANOTHER MATTRESS FROM THAT PLACE. LEARNED MY LESSON THE HARD WAY! more

You may have found that perfect mattress at Everest Mattress. I hope you're happy with it. Because, if for any reason, you'll need to replace it that business will give you a horrible time! They'll make sur life so disgusting by requesting information and then some more that you'll get so frustrated and give up. That's their intention you see! I WILL NEVER BUY ANOTHER MATTRESS FROM THAT PLACE. LEARNED MY LESSON THE HARD WAY! more

I have purchased two beds from Everrest (at the Marysville Outlet): an "Elite" (Full) for my daughter and a "Premium Pillowtop" (California King) for my wife and I. They are both great! Both the buying experience and the product quality are top notch. Not only that, you get a made to order bed at a bargain basement price, relatively speaking. I discovered that mattresses have a very high mark-up (like automobiles) and the customer usually ends up paying way too much. Don't get ripped off by the big 'super stores,' check out Everrest. You'll be glad you did - I sure am! more

I had a very positive experience buying from Everrest Mattress. They only carry five models of mattress, and the owner explained the pros and cons of each one, without trying to upsell us to the most expensive model, other than to explain that the two cheapest models were single-sided, and not really intended for everyday use - more of a guest-bedroom mattress. The prices at Everrest were great - far less than half of Sleep Country USA. The mattress we ended up with, the second-highest in their line (Premium Pillowtop), cost less than any mattress on the showroom floor at Sleep Country, and it is more comfortable than any of the Sleep Country mattresses I tested. They were able to deliver the mattress the next morning; my wife received the delivery while I was at work, and she said the delivery men were helpful and prompt. They took away our old mattress for no additional charge. I think delivery used to be free, but now the cost is $20 due to diesel fuel prices. Great price, great mattress, friendly staff, and no-pressure showroom. A+ more

Everrest Mattress has great prices, but when they made a mistake on my order, there was no flexibility. They gave me the wrong mattress, admittedly, but will do "no exchanges, no returns, no exceptions." This is not a policy designed to get repeat business. Maybe this post will save you from having a bad experience like I did. Make sure you walk out with what you want, as there are no second chances! more

They're over on Elliott Ave and you're buying the mattress straight from the manufacturer: that's right, Made in America. I've had a mattress that I got from the four years ago. It was reasonably-priced and great quality (they have different levels of quality to choose from in their modest showroom). I think they also include delivery in the cost, but don't quote me on that. They were recommended to me by several other satisfied customers of theirs. more

I got a mattress there about 10 years ago and it still is good. They have good prices and good quality stuff. I wouldn't hesitate to go back. more

When my fiance and I purchased a bed from their factory showroom, we had a pretty good experience. The price was pretty good, the salesman/maker was friendly (oddly enough, he was leaving after that weekend). Unfortunately, there were complications with my new apartment and I had to reschedule delivery. I knew Everrest was going to move in a few days so I tried to see if we could compromise on the delivery time so that we wouldn't go a week without a bed or leave it out in the hallway all day (his brilliant ideas). When I tried to see if there was another viable option, the person I spoke with (turned out to be the owner) suddenly became mean and irate, said they weren't going to do it "my way", hung up and effectively canceled our order. If you check out their Better Business Bureau record, you'll see that I'm not the only one with this experience. You may give them less money than other places, but you'll end up demanding it back the way they do business. more

When we needed a few new mattresses a couple of years ago, we first tried Sleep Country, Sleep Train, etc. We were very put off by the "used car sales" feeling we quickly got there. Then we tried the Bon (now Macy's) and loved their products, but not the prices. So our friends suggested EverRest and now we are hooked! Don't be shocked by the less than glamorous show room floor. The factory where the mattresses are made can be seen through a door window. This place feels like the down home family run business that it is. The quality is amazing! We have been thrilled with all of our purchases there. You have to go in and check it out. Remember, don't judge a book by its cover. It's not fancy, but the mattresses are great and a great value. more