NOOOO WHAT HAPPENED?!?! CHANGE OF OWNER THAT’S WHAT! My husband and I are Tribeca locals and for the last 5 years the bar at Dylan Prime has been our favorite “go to” place to eat in the area, a location we have recommended and heaped praise upon for its reliable great food, service and ambiance, that is until last night. Let’s keep this short: we seated ourselves at a booth…no wait staff in attendance…unusual, also very few other diners…even more unusual, after 15 mins a guy in a suit and tie turns up and dumps (literally) menu’s and water on the table (no bottle or tap choice?), the bottle of cabernet we order is refrigerator cold, my 7 oz medium filet is almost as cold as the wine, my salad is full of grit and covered in a non-specific and flavorless white substance and the horseradish sauce for my cold steak showed no evidence of containing any horseradish, I’m assuming it was made from the same mystery white substance as my salad dressing. At the end of the meal I asked the bartender for my bill (as no servers had appeared), and questioned if there had been a change of ownership? She replied in a beleaguered manner that yes 2 months ago a new manager took over and asked if I’d noticed a change? I replied yes we had and that it wasn’t for the better, at which she sighed and requested I write something to the new manage John Tautone as the place was not what it once was…oh so true! John Tautone you have much to answer for, the neighborhood has lost a good friend in prior manager Michael Waterhouse and I suspect Dylan Prime is soon to lose its customers too.
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