Austin's Affordable Autos

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9316 Ne Highway 99
Vancouver, WA 98665

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(360) 566-9316
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Used Cars, Trucks & Vans

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Austin's Affordable Autos - Vancouver, WA
Reviews
( 172 )
( 8 )
( 1 )
( 0 )
( 17 )

Best

Nice, friendly, and honest service. I did not feel pressured one bit and the selection was nice. Prices were fairly reasonable and the vehicles I test drove drove pretty nicely. I...

Worst

They advertised a car on sale, when I came there the car was "sold" so they showed me another car. They wanted to add a fee on to my debit card to get extra money! I told them NO,...

Cheap Reliable Cars! 5/22/2011

I just made my 11th payment at this place. I bought a car here a year ago. The fat lady at the office was not very nice. that is my only complaint. I guess she doesnt work there any more. I bought a chev Z71. It was cheap. It has high miles , but has been a good truck. I make my payments on time. I was late twice. The first time, they did not charge me, the second time i payd $40 for 2 days. High I think, but its in my contract and i was late. I am posting at the managers request . He showed me about 25 file draws full of thousands of customer files. He said no one takes the time to post when they are happy. So here is a post. My name is jon, its a 98 chev z71, i still drive it everyday, and its a good truck. I have friends who have bot lotsa cars there, one friend has bot more than 10 cars. they have great deals, and do finance just about anybody. they financed me after even the places that say they finance anyone turnd me down. I would recomend them and have sent friends there. jon stock number 1424 more

Great Experience! 5/22/2011

I just bought a car at Austins affordable autos! It was a painless experience. I would recommend them to anybody! They got me into a reasonable priced car thats reliable, and I dont have to worry about the car starting when I get into it! I needed something to get me back in forth to work and to get my kids back in forth to school. The salesmen did'nt pressure me into buying something that I didnt want. Definitly the place to go if you want to good service and get into something that you want. Dont listen to all these people on here you just have to come see for yourself. To experience what I am talking about! more

WONDERFUL 5/21/2011

Its hard to come by good service these days, mostly at a car dealership. these dealers at austin's affordable autos do not have the same way of doing things as many lots out there. they let you have your look at the vehicals that you were interested in and don't hound you on buying it. i dont know bout you guys but it was a great experience. lots of dealerships dont have the desentcy to let you have a breath once in a while. This won't be my last time coming into Austin's. i had a wonderful time, and my car is in mindt condition. Im happy with the outcomes of this vehical and the overall experience of the dealership. you did a great job guys! more

wonderful salesmen 5/21/2011

So I went to Austins Affordable Dealer ship, right off of HWY 99, in Hazel Dell. Vancouver, WA. They had the best car salesmen I have ever met in my life. These guys were wonderful, friendly, very respectful & down right just HUMOROUS!!! I don't think I ever had that much fun at a car dealer ship. The BEST thing about them is... I DIDN'T feel like they were trying to get the best of me. I think I actually got the best of them. Their IN-HOUSE financing works to fit your budget & goal. If anyone goes there these guys will for sure try and get you a great working vehicle for the price that is right for you... ""GO TO AUSTIN'S AFFORDABLE IF YOU WANT GREAT CUSTOMER SERVICE, RELIABLE VEHICLES & FRIENDLY SALESMEN."" more

: - ) 5/21/2011

Austin's affordable is a great place,like when you want to buy your first car. Just like me! they had cars that were in my budget and wont break my back.I WORK HARD FOR MY MONEY.all in all i had a great experience at austin's affordable autos! I would recommend them to anybody! more

Awesome customer service! 5/21/2011

Today i broke down, just across the street of Austin's affordable auto me and my husband have been looking for something newer. they came right up to see if they could help with anything. i looked around their lot and had found something that i really loved! and could afford! more

Perfect place to buy your first car! 5/21/2011

Austin's affordable auto's made me feel welcome the first visit. They have a great team on board. I got a great deal on my first car and have loved it ever since! I highly recommend this dealership to anyone! more

PLEASE READ THIS PLEASE 5/20/2011

PLEASE READ THIS IT MIGHT HELP YOU PLEASE READ THIS IT MIGHT HELP YOU PLEASE READ THIS IT MIGHT HELP YOU COMPLETE RIPOFF! DO NOT DO BUSINESS WITH THIS PLACE, THEY ARE A COMPLETE RIPOFF. 1. THEY MAKE PROMISES JUST TO SELL THE CAR. 2. THEY LIE TO YOU 3. THEY PROVIDED EXTREMELY POOR SERVICE 4. THEY ARE EXTREMELY DISORGANIZED 5. ME AND MY 3 CHILDREN WAITED 1 HOUR FOR SOMEONE TO HELP US 6. THEY DID NOT FIX THE THINGS THEY SAID THEY WOULD DO 7. THEY QUOTE YOU 1 PRICE, THEN CHANGE IT LATER 8. THEY ADDED $500 ITO THE CONTRACT EVEN WHEN YOU TELL THEM NO LIKE 3 TIMES. 9. THEY WILL PUT YOU ON HOLD ON THE PHONE 10. THEY HAVE NO IDEA WHAT CUSTOMER SERVICE IS, THEY TREAT THE CUSTOMER'S VERY BAD, AND TELL THEM TO TAKE IT OR LEAVE IT! MAKE THEM FIX THE CAR FIRST BEFORE YOU SIGN THE CONTRACT AND GIVE THEM YOUR $1500 CASH! OTHERWISE THEY DONT CARE ABOUT YOU. THEY DID NOT EVEN SHAKE MY HAND AND SAY THANK YOU WHEN I SIGNED THE CONTRACT AND GAVE THEM MY MONEY. THESE PEOPLE ARE CLEARLY IN THIS FOR THE MONEY AND COULD CARE LESS ABOUT CUSTOMER SATISFACTION OR GETTING REFERRALS. THEY ARE HORRIBLE! THEY WILL TELL YOU THAT YOU SIGNED THE CONTRACT AND THE CAR WAS SOLD AS IS, NO WARRANTY, THAT IS THE LAW. THAT IS TRUE AND I WAS AWARE OF THAT. BUT WHAT THEY WILL NOT TELL YOU IS THEY MADE PROMISES, AND WHEN I SIGNED THE CONTRACT, I DID NOT TAKE POSSESSION OF THE CAR YET BECAUSE THEY HAD A LIST OF THINGS THEY WERE GOING TO FIX. SO IT WAS NOT SOLD AS IS BECAUSE THEY STILL HAD THE CAR AND THEY HAD TO FIX SEVERAL THINGS, AND REPLACE THE BATTERY. 2 DAYS LATER WHEN I GO TO PICK UP THE CAR, THE ONLY THING THEY GIVE EXCUSES, AND THEY ASKED ME TO COME BACK TO GET THE REST DONE. I DID NOT THINK THEY WOULD LIE TO ME, BUT AFTER I TOOK THE CAR, THEY SCREWED ME AND SAID TOO BAD! THE CONTRACT IS NOT VALID UNTIL YOU HAVE POSSESSION OF THE CAR. PLEASE READ THIS IT MIGHT HELP YOU PLEASE READ THIS IT MIGHT HELP YOU PLEASE READ THIS IT MIGHT HELP YOU more

Manager Unprofessional and Rude to me & the kids 5/20/2011

I highly recommend you drive by and put the pedal to the medal! What turned out as an above average visit of a used car dealership ended with us being verbally abused by a less-than professional dealership manager. We went in search of a used 7-series BMW for my husband. We have been looking for a couple of weeks and have yet to find the one that has the price and condition we are looking for. Austin's Affordable Autos had a listing on Craigslist (dot com) for such a vehicle. We met with a friendly used car salesman who showed us two vehicles and my husband test drove the one he liked the most. We let the salesman know we were looking around the area (Portland, OR) for the right care. Upon the return from the test drive we were informed by the salesman who just leaned from the manager that this car already had a deposit on it. As we were not ready to spring that moment to buy the vehicle the salesman told us if we give him our info he would contact us if they found another one. We walked inside to fill out the forms when the manager let us know that although there was a deposit on the vehicle he would pawn those people off on another vehicle and let us have this one. We were discussing our options when the managed exploded and said, ""Oh, I thought you were here to buy a car, not just to play around!"" We were utterly shocked by his outburst and finished filling out our info for the salesman. I offered that if the person with the deposit did not come through that he should call us. The rabid manager again yelled at us saying, ""Its SOLD! You cannot have it!"" At this point we collected our small children, the salesman who was helpful didn't even tell us goodbye and we headed back to our car. Do yourself a favor. Take your money elsewhere. If they treat you like this when you have cash in hand to buy a vehicle, just imagine if you wanted to look around and not purchase the first car you touch! AWFUL, AWFUL, AWFUL Experience! more

20 fake duplicate reviews in one day - AGAIN? 5/13/2011

1 SCAM ALERT WARNING 20 FAKE REVIEWS POSTED IN ONE DAY - FIFTH TIME THEY'VE PULLED THIS STUNT! SEARCH FOR YOURSELF CLICK SHOW ALL AND LOOK AT THE DATES. IF THEY ARE LYING ABOUT THIS THEY WILL LIE TO SELL YOU A CAR. THE SAME FAKE REVIEWS ARE ALL OVER THE INTERNET ON OTHER REVIEW SITES. EVERY MONTH OR FEW WEEKS THEY DUMP THE SAME REVIEWS, EVEN THE ONES SAYING ""THIS IS A REAL REVIEW"" OVER AND OVER They found your criminal record most interesting... you didn't declare it, did you? Thought you could go under the radar with Sharon. WRONG. Personal/Criminal History Statement Master License Service Department of Licensing PO Box 9034 Olympia, WA 98507-9034 (360) 664-1400 UBI number Credit Scam Deal Scam Customer Serivce Scam Condition Scam SCAM ALERT WARNING 20 FAKE REVIEWS POSTED IN ONE DAY - FIFTH TIME THEY'VE PULLED THIS STUNT! SEARCH FOR YOURSELF CLICK SHOW ALL AND LOOK AT THE DATES. IF THEY ARE LYING ABOUT THIS THEY WILL LIE TO SELL YOU A CAR. THE SAME FAKE REVIEWS ARE ALL OVER THE INTERNET ON OTHER REVIEW SITES. EVERY MONTH OR FEW WEEKS THEY DUMP THE SAME REVIEWS, EVEN THE ONES SAYING ""THIS IS A REAL REVIEW"" OVER AND OVER SCAM ALERT WARNING 20 FAKE REVIEWS POSTED IN ONE DAY - FIFTH TIME THEY'VE PULLED THIS STUNT! SEARCH FOR YOURSELF CLICK SHOW ALL AND LOOK AT THE DATES. IF THEY ARE LYING ABOUT THIS THEY WILL LIE TO SELL YOU A CAR. THE SAME FAKE REVIEWS ARE ALL OVER THE INTERNET ON OTHER REVIEW SITES. EVERY MONTH OR FEW WEEKS THEY DUMP THE SAME REVIEWS, EVEN THE ONES SAYING ""THIS IS A REAL REVIEW"" OVER AND OVER SCAM ALERT WARNING 20 FAKE REVIEWS POSTED IN ONE DAY - FIFTH TIME THEY'VE PULLED THIS STUNT! SEARCH FOR YOURSELF CLICK SHOW ALL AND LOOK AT THE DATES. IF THEY ARE LYING ABOUT THIS THEY WILL LIE TO SELL YOU A CAR. THE SAME FAKE REVIEWS ARE ALL OVER THE INTERNET ON OTHER REVIEW SITES. EVERY MONTH OR FEW WEEKS THEY DUMP THE SAME REVIEWS, EVEN THE ONES SAYING ""THIS IS A REAL REVIEW"" OVER AND OVER DO NOT TRUST - DO NOT GO THERE. COMPLETELY FAKE!!!!!!! DO NOT TRUST - DO NOT GO THERE. COMPLETELY FAKE!!!!!!! Do u think old fattys going to defend you in court? hell say it was ur idea. This video is even better than the first of your fraud. You guys have slow computers the video of ur fraud grows I now have 2 videos proving fraud. you just keep doing it. Its going to end in prison. I just watched the video I made proving fraud - its fantastic. Thank you Austins for making it so easy. I have full copies of all your sites so you can change as much as you like - I have insider pages, yahoo, citysearch all documented with months of fraud you have committed. Your completely screwed. I will be posting it online very soon for all to see. I hope no one at Austins is on Parole becuase the attorney general and the police are getting copies of the screen capture video where the 20 fake reviews keep re-appearing in 5 mins with comments deleted. I have copies of all these reviews saved with different dates. The only explanation is fraud and I can now prove its being done and how. Did I mention your competitors and the media will be getting copies? How humiliating. The more you try and lie your way out of lying ,the easier it is to see your all liars and who's going to buy a car from you? Please try the same dumb scam again, I could always use another video. or better still try deleting all your reviews, then I can screen shot that too. There's no way out. Ha Ha! 15 of his fake duplicate reviews deleted - check out citysearch they are still there. Just scroll through the positive ones a bit and watch the repeats. more

Lowest Price 4/19/2011

bought a new forester from austin's after shopping at every other dealer in town. the ""other"" dealers did nothing but argue that there is no possible way i could get the price austin's was offering, they tried to convince me that this price was a mistake and refused to even come close to it. we went back to austin's & bought our new car at a great low price. we received excellent service from ray our salesman. i was happy to buy my car from austin's and will do business with them again. more

Super excited!!! 4/18/2011

Ok I am sooo freaking excited for my car!! I've been wanting a car for ages and this is my first car and I got to chose what I wanted and I got it on my own! :) And they gave me financing so I can afford it. My car is sooo cute I loove it!! Seriously anybody that needs a first car or a new one should check them out. they were so nice to me and i freaknig love my car!! more

Good Value 4/18/2011

I purchased my car from Austin's four years ago, after walking off of four other lots. I got a great car for $4,100, which was under blue book. The transaction was quick and straight forward. The late model car held together beautifully, with only minor repairs and regular maintenance. This dealership deals with late model cars, so homework, and having the engine looked at by a knowledgeable person is always a good idea (regardless of where you buy from). I would not hesitate to look at cars at this lot in the future. more

I like my car 4/18/2011

I got a decent runner with a low down payment and manageable monthly payments. I knew what I wanted, I knew what kind of money I had, and I was really surprised the financed me on such a decent car, I think some people aren't realistic about what 800 dollars can buy you. If you are realistic and need some help getting a car this is the place for you. more

Nice Lot 4/18/2011

This lot is just like any other used car lot people. You get back exactly what you put in. If you're nice, you get nice back...if you're an ass that's what you're gonna get back. Need I say more? If I came in here with a lousy attitude I really don't think I would've left with the car I left in. But I did and I want to thank them for selling it to me to be honest with you. Nobody else was gonna sell me a car for pete's sake. Thanks guys. more

Good Experience 4/17/2011

I got a car from Austin's a few months ago, and have been making monthly payments, I got their in-house financing, and I've had no problems with them. I've also had no problems with the car. Overall I had a good experience at Austin's and would recommend them. more

Good car selection and they finance. 4/15/2011

I have bad credit history, and most car lots turned me away. My friend recommended Austin's and I didn't wan to go because I had given up hope that somebody will finance me for a new car. Finally I went and I'm so glad I did. They have a good car selection and I was able to pick out what I wanted, and the best part is, they were able to finance me with my horrible credit. I was over the moon ecstatic. I love my new car, and I would recommend Austin's to everybody! more

Great place. I love my new car! 4/14/2011

I went in to get a new car, and I was shown around by the owner, Matt, and he was very nice and personable. I don't know why people write that he is a creepy pervert. He was helpful and funny, I got a new BMW, and I love it! I got it for a good price (I did my research) and I'm impressed by this dealership, and I will recommend this to all my friends, although the car and price will speak for itself. :) more

Great experience at Austin's 1/27/2011

I was looking for a driveable work car that I could use so I wouldn't put so many miles on my 2000 Ford Ranger that my dad purchased before he died ""its my keepsake""I really loved my dad!\r Anyway I work at all the Prisons in Oregon and Washington so my miles add up fast driving to each place working on all the Investigators Computers. So I have a lot of Top Investigators that will vouch for my honesty.\r Austin's had this beautiful convertable 1996 Sabb that I fell in love with it's looks. Than when I drove it great test drive. This car was nicer than I was expecting. I have 800 plus so far on it and it drives like a dream. \r If you ask my wife she would tell you I was still a bit sceptic cause it runs so nice I keep looking for the oops! Well I'm still waiting hmmm? I guess it got me to just enjoy my special Saab. \r I was treated wonderful by everyone at Austin's. When I was called to come in and get my title and tags I patted them on the back and shook all their hands and told them how happy I was. They even took my picture by my car. \r The car is a pleasure to drive :)\r I will solidly recommend Austin's!!!!!\r \r Thank you Guys you're wonderful\r Your new friend \r Doug Thomas more

Horrible Business No Work Ethic 1/24/2011

I went to Austin's for my first car. The one I bought was in fairly good condition I was told that it may need a new battery and that was it. I currently live 2 hours away from Austin's and was down there visiting. After a week it brok down on me. It was leaking oil and had no fluids in it. When I called them to sort things out they were very rude to me and were comparing my broken car to a broken watch. I had some people look at my car and they said it was a blown head gasket. I broght them up to the better business bureu and they were unable to help. Austin's simply stated that it was sold as is. I bought my car for 1300 and no I have to fix my car myself. Im currently fixing it and needed my plates so I called them to get them to send them to me and they were again very rude and said they were unable to send the plates and insisted that i take a cab for 2 hours to get my plates from them. all in all they are a horrible business and no one should ever go there more
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Additional information
  • Hours: Mon-Sun 9am-8pm
  • Neighborhoods: Northeast Hazel Dell - Starcrest
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