I recently was visiting my daughter in Arlington, TX, and needed to have new batteries installed in my two garage door openers. I have driven by Alamo Door & Awning many times when I lived in Arlington but never used them for any service. I walked in from the street, asked to have two batteries installed in my units, the nice lady at the front desk said no problem. Everyone in the store was very nice, we started to talk, and I told them I was from a little town in West Texas and it was hard to get into Abilene or San Angelo to have them replaced. I also told them my daughter was needing a repair on her garage and she would be calling them as soon as she gets her garage cleaned out. By this time, the batteries had been installed, and I asked how much for them, and she said no charge. That it was their pleasure to help me. I was quite surprised. Expecting to pay and then getting it for free. To me this is what you call "SUPER CUSTOMER SERVICE". I know we will be using them in the future.
Thanks again,
Beverly Hawkins
Robert Lee, Tx
more