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Businiess name:
Smokey Bones
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Review by:
citysearch c.
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Review content:
I have eaten at this restaurant 4 times. My food has been good 100% of the time (ribs, spinach salad). However, the past two times the service was so bad, I've given up. Tonight we entered the restaurant and waited at the hostess stand for 5 minutes for someone to greet us. We got to our table and were given children's coloring menus with no crayons (not that big of a deal). Then the kids, of course, wanted to listen to the tv. Only 3 stations had sound on our little table speaker and not the stations they were interested in. Ordered appetizer and told waitress were weren't given tableware please bring with appetizer and we needed crayons. Wait a long time for appetizer, finally get it...not hot, not warm, no tableware and no crayons! Wait a long time for dinner...ribs are o.k., children's cheese burger like a hockey puck and bun stale! Never had drinks refilled and had to hunt down a different waitress to ask for our bill, who looked at me like ""Don't you know I am not your waitress""! Didn't mention they were out of chicken strips for the kids. The kicker is.....got a receipt with a survey, tried to fill out survey about my recent visit......survey program not working!!!! I'm Done with this place!!!!!!!!!!!!!!!
Pros: good ribs
Cons: bad service
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