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Businiess name:
Cleveland
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Review by:
citysearch c.
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Review content:
The pain was excruciating, the service was horrible and they over-billed. Upon entering the office, the receptionist, either Sasha or Olga, tried to convince me to sign several documents without reading them. She was offended when I asked her for a moment to look them over. Dr. Bogdan examined my X-rays with less care than someone reading a menu at McDonald's. He then haphazardly decided that I needed several fillings. He pushed long sharp needles into both sides of my mouth. I swear he was deliberately attempting to inflict pain. Then he began drilling out my cavities with the care of an auto-mechanic. (and I could smell smoke on his hands and breath) I'm sure he drilled in places where there were no cavities to increase his charges. Next, a female dental assistant took over. She, rather then the dentist, was charged with actually installing the fillings. I think she must have been inexperienced because she worked on my mouth for over two hours. She could not, however, adjust the fillings in a way that gave me a clean bite. My mouth was very sore and I was experiencing extreme discomfort. After I returned home and examined my teeth in the mirror, I discovered that she had not filled two gaping holes made by the dentist. I returned to the office the following day to have the cavities filled. I literally had to argue with Sasha and Olga to get them to schedule me. They insisted that the dentist's calendar was full. Finally, someone named Natalie played games with my bill. At the time service was rendered, I paid the co-pay and received a receipt indicating that the bill was paid-in-full. Unfortunately, after two weeks I received another bill indicating that the initial bill was only an estimate and that I still owed a substantial sum. I would not return to this dentist or recommend him or his staff to anyone. Indeed, I have to find another dentist to correct the damage he did to my mouth.
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