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Businiess name:
Whitten Brothers Body Shop
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Review by:
citysearch c.
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Review content:
My car was wrecked for $10,000 in damage in November. Here it is 110 days later and the car is still being held up!!! The people at the shop are slow. Instead of tearing down the car and finding everything wrong in one week, they would do it a little bit at a time. When a part was on backorder, it would hold up the whole process. I ended up moving across the country while my car was in the shop, and now it has to get shipped to me. They had adequate time to get my car fixed before I moved (55 days), but could not meet that deadline. I bought a $1400 beat up truck in the mean time for means of transportation.\r
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On the up side they are waiving my deductible ($500) and the car looks great. They do quality work, but seem to have management problems handling the orders and scheduling maintenance. \r
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I could not recommend this body shop to anyone unless they are willing to wait a very long time to get their car completed. I found out from a friend that another body ship in town did $6000 worth of repairs in 10 days.
Pros: Good craftsmanship
Cons: Long time to complete, bad customer interactions
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