Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Cohens
|
|
Review by:
citysearch c.
|
|
Review content:
First time, they polished the edges of the lenses by hand & it looked very unprofessional, a child could have done better. Luckily they reordered the lens & tried again with more success the second time.
Second time, on the same pair of $400 frames, when you insert the little screw, they broke one of the little eyelets, they did not tell me about it & I discovered it some time later.
I decided to give them one more shot, since they have such friendly service. I wanted a pair of glasses, I asked them to order, they couldn't get them, so I bought them online & brought the glasses to them. Another pair of $400 frames, when you pick up new pair of glasses you expect them to look good, right? There were 2 scratches on the bridge/center of the frame, right in the center of my face!! I called the fitting guy out on this, but he didn't apologize. He had not even noticed the scratches that he created until I pointed them out. When you pay $700 for frames & lenses you want it to look perfect when it's delivered, like a new car. He went to the back & painted it black with a Sharpie marker, which later rubbed off.
Don't be fooled by the friendly service. Look elsewhere if you want your glasses built correctly.
Pros: Friendly Staff
Cons: Damaged my glasses 3 times
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|