Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Crema Coffee + Bakery
|
|
Review by:
citysearch c.
|
|
Review content:
Most of the time my experience at Crema is spot on even with the occassional wait in line. However, I feel I just got nickled and dimed for a half cup of coffee from the self service station. On occassion after spending the typical $5 - $7 on an espresso drink and pastry or quiche I grabbed a quick squirt of coffee in an espresso cup. I do realize a coffee refill runs $0.50 which is fair if you're refilling your mug, especially if all you purchased was a cup of coffee in the first place. I was told by a server what the policy is and that the owner would get them in trouble for allowing me to do this. If that's truly the case then I think the owner should take a course in customer retention 101. For what essentially costs maybe $0.20 per half cup of coffee I would be more than willing to give that away to make a 3-year, 3+ a week customer happy. In a recession customer retention is king and with a social media savvy audience which frequents this establishment I would suggest you give your servers a little flexibility in making a good business decision on the floor.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|