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Businiess name:
Rancho Viejo
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Review by:
citysearch c.
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Review content:
Watch out for this one. They spend a lot of money to publish their fancy coupons in Valpac, paper ect, but put all kinds of limitations on it when you go to pay for your bill. We have been to Mexico more than a dozen times and understand that is how it works in their country ,and we know that going there and respect their way of living. However we are in the USA now, and feel we shouldn't have to ""negotiate"" when it comes paying the bill. Coupon not valid if... you have several families/groups that sit together and pay separate - as do many families that dine together. Not valid if they recognize you.. only good for""new customers"". Not valid on kids meals, not valid after 60 days.. no expiration published, but yours is after 60 days. I have to admit the advertising works, it got many of us from a soccer team to all go there after a game, but because of the dishonest practice we all will never go back. They stepped over a dime to pick up a nickel. Smart!! The lost all that business over a $5.00 discount!! Was it worth it? Not to mention all the people that heard what was going on around us, and all the people we talk to daily in our business'. It was shameful how many spoke of all the same issues and said they couldn't believe we went there. They also ran out of ""pitchers"" of beer, but ""I could bring each person 3-4 bottles at $3.00 a piece"" - convenient. Take the extra minute to drive down the street to LaCabana or Toro Veijo, both which are better all around ,and run their business with integrity, and respect for the customer. False advertising, poor service, orders were wrong, not so good food, out of beer.
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